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fishermanModerator
You can disable “Match the client resolution upon connecting” see attached iPad screenshots.
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fishermanModeratorCan you check following article https://www.nomachine.com/accessing-your-remote-desktop-on-google-cloud-platform-via-nomachine.
fishermanModeratorI am not sure that I fully understood the problem. What I can advice that you check following NoMachine article Switching the view between multi-monitors during a remote desktop session.
If this does not help, can you maybe describe in details what is the OS on server and possibly screenshot of display arrangement of server and client.
fishermanModeratorupnp needs to be enabled on your home router, or you will need to do manual port forwarding. You will need to consult your router manual how to do it.
fishermanModeratorNoMachine on Windows does connect to the physical screen thus requires entering login information on Windows login screen. I noticed that there is dismissed out of scope FR that was suppose to solve that problem https://knowledgebase.nomachine.com/FR05N03109.
fishermanModeratorPossibly easiest way to do it is to open NoMachine user Interface and edit port with enabling Gateway port. See more information at following article https://knowledgebase.nomachine.com/DT11R00177 in section #3.2.
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fishermanModeratorPlease enable debug, I understood that server host is Windows. Easiest way to enable logs on windows could be to run CMD as Administrator and then execute
"C:\Program Files (x86)\NoMachine\bin\nxserver" --debug --enable all
Then please restart NoMachine server and reproduce problem.
"C:\Program Files (x86)\NoMachine\bin\nxserver" --restart
and after reproducing error please send us created zip archive to forum[at]nomachine[dot]com and then disable debug.
"C:\Program Files (x86)\NoMachine\bin\nxserver" --debug --disable all
More information about enabling debug and collecting logs can be found here: Collect server side logs automatically
fishermanModeratorAbout connecting to the NoMachine from external network I could ask you to check following article: How to connect to NoMachine when the server is behind a NAT router or a firewall.
For easier access, NoMachine has open feature request that will help in your case, you can see more information at FR07J02731 – Creating the NoMachine Network service to let people connect to each other’s computers.
fishermanModeratorI did not noticed any issue with using NoMachine with Azure.
What I am thinking is that possibly you are not using correct login form when connecting to the domain user ( user@DOMAIN or DOMAIN\user ).
Additionally can you verify typed password on Windows login screen by using reveal button.
fishermanModeratorPlease check following article for compiling drivers: What to do if USB support is disabled on Linux with NoMachine 6 or later installed
fishermanModeratorI would propose that after selecting desired resolution, you should disable “Resize remote Display” and uncheck ‘Ask the desktop resolution upon connecting’.
Please see following article for additional details Changing how you view the remote host.
fishermanModeratorWe think that possibly nxfs.kext is not loaded. Please can you check following article: How to allow audio, device sharing and USB forwarding on macOS (‘System Extension Blocked’ since macOS 10.13).
fishermanModeratorNoMachine already offers some information for monitoring and performing some administration tasks when using Cloud Server and multi server environment {LINK to CS} in the version 7. Following version 8 Cloud Server will provide much more admin tasks of the connected servers.
In the same time if you are preffer to stay with version 6, maybe you can use some of the monitoring tools by configuring them to monitor some processes or commands.
I can present one simple script that can show number of connected user and if some of the services are disabled :
#!/bin/bash usersConnected=<code>sudo /etc/NX/nxserver --history | grep -c Connected</code> echo "INFO: Number of connected users on this server is: $usersConnected" sudo /etc/NX/nxserver --status | grep -i 'Failed\|Stopped\|Disabled' ; nxstatus=$? if [ $nxstatus -eq 0 ]; then echo "INFO: NoMachine has problem" else echo "INFO: NoMachine all services are operational" fi
fishermanModeratorIssue of physical desktop not detected could be issue with server configuration where local server is not running. Can you check if the local Xorg/Wayland service is running?
fishermanModeratorCurrently it is not possible to disable audio mute on the server side. We have opened the following feature request that will solve that situation Giving the possibility to mute/unmute audio on server side.
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