Haven

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Viewing 15 posts - 46 through 60 (of 96 total)
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  • in reply to: Server does not start manually #8130
    AvatarHaven
    Contributor

    Hello gbp9848,
    Did you try to change default NX port?
    You can do it by editing /usr/NX/etc/server.cfg file:

    #
    # Specify the TCP port where the NX service is listening.
    #
    #NXPort 4000

    uncomment and change this default value from 4000 to 4001.
    After that please execute /etc/NX/nxserver --restart to apply changes.

    Please remember to update port value on nxplayer side.

    in reply to: Accessing the Session List #7885
    AvatarHaven
    Contributor

    Hello Fsadni,
    Please provide installed version of the NoMachine software by executing:
    /etc/NX/nxserver --version

    You can list running session by executing:
    /etc/NX/nxserver --list

    To make sure that session was created and was not closed, please provide
    output of command:
    /etc/NX/nxserver --history

    in reply to: Cannot re-add node after changing IP address #7568
    AvatarHaven
    Contributor

    Hello patemery67,
    We will need debug NoMachine server logs to investigate further.
    Please follow the instructions here:
    https://www.nomachine.com/AR07K00677

    Please enabled debug level logs on multi-node server and on the remote node.
    Reproduce the issue and please gather logs from both hosts.
    Send them to forum[at]nomachine[dot]com

    in reply to: Cannot connect to the physical desktop #7461
    AvatarHaven
    Contributor

    Hello wagometer,
    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to forum[at]nomachine[dot]com

    After enable debug logs on problematic machine please execute:
    /etc/NX/nxserver --restart
    and after that try to reproduce the issue.

    Additionally please provide output of command:
    ps -Af | grep X

    We need more information about crashed process. Please find the script attached and execute:

    ./cdebug.sh /usr/NX/bin/nxclient.bin <corefile>

    The script will generate a file named <core file>-details.log.

    Please send it to us also.

    Attachments:
    in reply to: Nxnode.bin using 12.5% CPU #7279
    AvatarHaven
    Contributor

    hello flydeprutten,
    We will need debug NoMachine server logs to investigate further.
    Please follow the instructions here:
    https://www.nomachine.com/AR07K00677

    Reproduce the problem of the high CPU usage and send logs to forum[at]nomachine[dot]com.

    If possible please also install Microsofts ‘Process Explorer’ program.
    Check working threads in nxnode process and provide stack from high-consuming CPU thread.

    in reply to: NX statistics #7158
    AvatarHaven
    Contributor

    Hello ctipat,
    Please check /etc/NX/nxserver --history command it can be useful in to retrieve such information.

    AvatarHaven
    Contributor

    Hello G,
    Thank you for the provided logs. We have identified the issue and have opened a Trouble Report:
    https://www.nomachine.com/TR05M05382
    You can use the ‘alert me’ check box to know when we have a fix.

    AvatarHaven
    Contributor

    Hello G,
    We cannot reproduce the issue in our laboratory,
    please try to reproduce the issues with debug logs in nxserver enabled.

    AvatarHaven
    Contributor

    Hello G,
    Thank you for submitting logs.
    We need to ask for more information to investigate further.

    In logs you provided we are missing debug level logs from nxserver, please make sure that you set SessionLogLevel key on debug level in file /Applications/NoMachine.app/Contents/Frameworks/etc/server.cfg: ‘SessionLogLevel 7’

    The client side logs will be useful, please fallow the article: https://www.nomachine.com/AR04M00843 to gather them.

    in reply to: Cannot create virtual desktops on Centos 7 #6856
    AvatarHaven
    Contributor

    Hello milosz,
    Please make sure that your server has Enterprise version installed by
    executing
    /usr/NX/bin/nxserver --version

    The described behavior is consistent with NoMachine (free version) where profiles and virtual desktops
    are not supported.

    If you want to get access to virtual desktops please remove current
    NoMachine software from the server. Also remove /usr/NX directory,
    especially make sure that files:

    /usr/NX/etc/server.lic
    /usr/NX/etc/node.lic

    are deleted before installing: NoMachine Enterprise Server (or one
    of the other products offering the same functionality)

    http://www.nomachine.com/enterprise
    https://www.nomachine.com/terminal-server

    AvatarHaven
    Contributor

    Hello rjones01,
    Please try to set “DefaultDesktopCommand” key without specifying the Gnome or KDE for example:
    DefaultDesktopCommand “/etc/gdm/Xsession”
    and please make sure that ~/.xsession file has execute rights:
    ls -l .xsession
    -rwxrwxr-x. 1 nomachine nomachine 6 Mar 26 16:25 .xsession

    in reply to: No available sessions #6716
    AvatarHaven
    Contributor

    Hello krusher,
    Thank you for submitted logs,
    we need to ask for more information.

    Please provide output of commands:

    /etc/NX/nxserver --resourcelist
    /etc/NX/nxserver --rulelist
    /etc/NX/nxserver --version

    and

    /usr/NX/etc/node.cfg
    /usr/NX/etc/server.cfg

    files from the problematic machine.

    Please send them to forum[at]nomachine[dot]com.

    in reply to: No available sessions #6707
    AvatarHaven
    Contributor

    Hello krusher,
    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to forum[at]nomachine[dot]com

    After enable debug logs on problematic machine please execute:
    /etc/NX/nxserver --restart
    and after that try to reproduce the issue.

    Additionally please provide output of command:
    ps -Af | grep X

    in reply to: Unable to start NoMachine Server #6452
    AvatarHaven
    Contributor

    Hello tominglis,
    We will need debug NoMachine Server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    After enable debug logs on problematic machine please execute:
    /etc/NX/nxserver --restart
    and after that gather the logs.

    in reply to: Serving an application to web browser #6417
    AvatarHaven
    Contributor

    Hello Alexander,

    Are there differences between running it on one server and two or more servers?

    NoMachine Cloud Server provides multi-node support with load balancing. By adding the remote nodes we can balance CPU usage between hosts.

    Does NoMachine provide something to help lock down the linux environment in a way that locks the user into that particular application (so that the user is not able to run other commands)?

    NoMachine does not provide a way to lock down a user on the system. It provides however some methods to disable certain features (e.g. copy&paste and file transfer). It’s also possible to use users’ profiles for implementing a solution that can be suitable for your purposes.
    By defining a set of rules you can define which application each user is allowed to run on that host. The connected user will be then able to run only this program via NoMachine.

    Is there a way to automatically shut down a session if some timeout happens (e.g. no mouse is moved and the application is not performing any time-consuming task)?

    NoMachine does not provide such solution. We actually want to preserve user session as long as possible to make them accessible in any time. We have Feature Request that should be released soon, that will terminate ‘long disconnected session’: https://www.nomachine.com/FR07D01435
    Also you could configure NoMachine Server to terminate session right after user is disconnected.

    How does it work with the new high-DPI monitors?

    I am not aware of any issues with new high-DPI monitors. But please check this Feature Request ‘Adding an option
    to use native resolution on High-DPI displays’:
    https://www.nomachine.com/FR02M02864

    • This reply was modified 6 years, 1 month ago by AvatarBritgirl.
Viewing 15 posts - 46 through 60 (of 96 total)