Forum Replies Created
January 14, 2020 at 10:13 in reply to: Cannot install latest version (126.96.36.199) on Ubuntu 16.04 #25224
Unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect
/usr/NX/var/log/nxupdate.log(if it exist) files. Output from commands
ls -ltr /usr/NX/etc/and
uname -awill be very useful. Send those information to forum[at]nomachine[dot]com, please.
@rshuck We’ve prepared a package with debug. Package will be passed to you by a private message. Please update your existing NoMachine installation, collect file
/Library/Application\ Support/NoMachine/var/log/nomachine_preinstall_logs.logand send those to forum[at]nomachine[dot]com, please.
Additionally we have a method to install NoMachine package directly from the command line. You can find instructions in article.
@rshuck Please check md5 sum of your downloaded nomachine package. You can do this by command
md5 <location of your package>from your terminal (for example:
md5 ~/Downloads/nomachine_6.8.2_1.dmg) and compare it to md5 sum from our site (f5804414e2fe7b820437c90edc4012ff).
Please check also if package is not blocked because of downloading it from internet. You can do this in “System Preferences -> Security and Privacy -> General” by allowing NoMachine.pkg to open and try to install it again.
@rshuck unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect
/Library/Application\ Support/NoMachine/var/log/nxupdate.log(if it exist) files and send those to forum[at]nomachine[dot]com, please.
We test NoMachine with many flavours of Linux, there are hundreds out there, unfortunately we can’t test with all of them 🙂
The main reason is that Alpine Linux is shipped with musl instead of glibc. We are trying to figure out if there are more problems with it and checking if it’s possible to run NoMachine on Alpine at this time
Also we will need some additional information. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files, send those information to forum[at]nomachine[dot]com, please.June 17, 2019 at 16:04 in reply to: Is it possible to uninstall the USB Devices NoMachine installs ? #22703
For now there is an option to disable installation of nxusb drivers by installation from CMD only. We are planning to add skipping installation for other drivers in the future.
To install NoMachine without nxusb drivers you need to install it from windows command line with additional parameter /usbinstall=”0″.
nomachine-packageName_packageVersion.exe /usbinstall=”0″ /silent
nomachine-packageName_packageVersion.exe /usbinstall=”0″ /verysilent
You can find complete guide of installing and uninstalling NoMachine from command line here: https://www.nomachine.com/AR07K00682
You can also uninstall and disable nxusb drivers on existing NoMachine: https://www.nomachine.com/AR12O00955
- This reply was modified 7 months ago by hawk.
NoMachine creates a hidden account, the nx user, used for internal operations of the NoMachine server only. This user, however, should not appear in the list of available users on login screen, as it’s hidden. It cannot be used to log-in to the Mac also. We cannot disable “Other Users” option in NoMachine installation process but you can do it yourself by using command in your terminal.
To disable “Other Users” option please type:
sudo defaults write /Library/Preferences/com.apple.loginwindow SHOWOTHERUSERS_MANAGED -bool FALSE
If you want to enable it back use:
sudo defaults write /Library/Preferences/com.apple.loginwindow SHOWOTHERUSERS_MANAGED -bool TRUE
However we think that ‘nx’ user on the list in “Users and Groups” preferences need more investigation and we will take a look what we can do with it.
Hi, there are two ways to disable automatic update in NoMachine.
One way is to edit /Library/Application\ Support/NoMachine/var/db/update file. Just change number in second section to 0. You can do this by running command: sudo sed -ie ‘s/:[0-9]*:/:0:/‘ /Library/Application\ Support/NoMachine/var/db/update from your terminal.
Second way is to open Server Preferences -> Updates from your NoMachine Player Settings and uncheck Automatically check for updates checkbox.
- This reply was modified 11 months, 1 week ago by hawk.
Unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files, send those information to forum[at]nomachine[dot]com, please.
Additionally we will need full name of NoMachine package which you are trying to install, information if you are installing NoMachine from terminal command or by double-clicking the package and which architecture of Ubuntu you have installed.
Hello, we are not able to reproduce the problem. To investigate this we need software update logs.
To collect logs fom software update you need to enable “Don’t delete logs on exit” in “Player Preferences” -> “Privacy” and then he need to try reproduce the error, if error will reproduce we need logs from /Users/<user>/.nx directory.
To properly collect those logs you can take a look on this article https://www.nomachine.com/DT04M00076#6
Thank you for reporting this problem. We fixed this issue immediately on our update servers and opened a Trouble Report to track this issue: https://www.nomachine.com/TR08N07156. To fix unsigned files we strongly recommend to update your existing installation by installing NoMachine 6.0.78 package from our website (even if you have this version already).January 16, 2018 at 12:14 in reply to: Tumbleweed – NX> 704 ERROR: Unsupported operating system ‘linux’ #17153
Thank you for reporting this problem. We have opened a Trouble Report to track this issue: https://www.nomachine.com/TR11O08293. To let the installation complete without errors please temporarily change name or backup and remove “/etc/lsb-release” file (it can be restored after installation/update of NoMachine) as the user “jayltee” instructed.
To be notified when the fix is released, you may register to the ‘Notify me when the TR is closed’ option.
Unfortunately NoMachine does not support two different versions of NoMachine Enterprise Client installed on one Windows. It will automatically find and update existing NoMachine.