hawk

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Viewing 15 posts - 16 through 30 (of 44 total)
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  • in reply to: Cannot install latest version (6.9.2.1) on Ubuntu 16.04 #25476
    hawk
    Participant

    As you can see your install command is replaced by some script that is trying to use apt. install is a basic command used on all linux distributions for copying files and should not be replaced. To fix this issue you need to check if install command is not replaced by alias (alias | grep install and if it’s on the list unalias install). If it’s not replaced by alias please change name of /bin/install file and try to install NoMachine again.

    Output from install --help command should look like this:

    install --help
    Usage: ./install [OPTION]... [-T] SOURCE DEST
      or:  ./install [OPTION]... SOURCE... DIRECTORY
      or:  ./install [OPTION]... -t DIRECTORY SOURCE...
      or:  ./install [OPTION]... -d DIRECTORY...
    
    This install program copies files (often just compiled) into destination
    locations you choose.  If you want to download and install a ready-to-use
    package on a GNU/Linux system, you should instead be using a package manager
    like yum(1) or apt-get(1).
    
    In the first three forms, copy SOURCE to DEST or multiple SOURCE(s) to
    the existing DIRECTORY, while setting permission modes and owner/group.
    In the 4th form, create all components of the given DIRECTORY(ies).
    
    Mandatory arguments to long options are mandatory for short options too.
          --backup[=CONTROL]  make a backup of each existing destination file
      -b                  like --backup but does not accept an argument
      -c                  (ignored)
      -C, --compare       compare each pair of source and destination files, and
                            in some cases, do not modify the destination at all
      -d, --directory     treat all arguments as directory names; create all
                            components of the specified directories
      -D                  create all leading components of DEST except the last,
                            or all components of --target-directory,
                            then copy SOURCE to DEST
      -g, --group=GROUP   set group ownership, instead of process' current group
      -m, --mode=MODE     set permission mode (as in chmod), instead of rwxr-xr-x
      -o, --owner=OWNER   set ownership (super-user only)
      -p, --preserve-timestamps   apply access/modification times of SOURCE files
                            to corresponding destination files
      -s, --strip         strip symbol tables
          --strip-program=PROGRAM  program used to strip binaries
      -S, --suffix=SUFFIX  override the usual backup suffix
      -t, --target-directory=DIRECTORY  copy all SOURCE arguments into DIRECTORY
      -T, --no-target-directory  treat DEST as a normal file
      -v, --verbose       print the name of each directory as it is created
          --preserve-context  preserve SELinux security context
      -Z                      set SELinux security context of destination
                                file to default type
          --context[=CTX]     like -Z, or if CTX is specified then set the
                                SELinux or SMACK security context to CTX
          --help     display this help and exit
          --version  output version information and exit
    
    The backup suffix is '~', unless set with --suffix or SIMPLE_BACKUP_SUFFIX.
    The version control method may be selected via the --backup option or through
    the VERSION_CONTROL environment variable.  Here are the values:
    
      none, off       never make backups (even if --backup is given)
      numbered, t     make numbered backups
      existing, nil   numbered if numbered backups exist, simple otherwise
      simple, never   always make simple backups
    
    GNU coreutils online help: <http://www.gnu.org/software/coreutils/>
    Full documentation at: <http://www.gnu.org/software/coreutils/install>
    or available locally via: info '(coreutils) install invocation'
    in reply to: Cannot install latest version (6.9.2.1) on Ubuntu 16.04 #25336
    hawk
    Participant

    We have been unable to reproduce this problem. From logs you sent to us we have some conflicting information. One log says there are all files and have proper permissions set. Another log says that installation can’t find those files. Logs appear to be from two different machines, e.g one set from the connecting client, the other from the server. Also we did not received /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log which are essential to reproduce the problem in our lab.

    You can also create detailed debug file which should tell us everything about the problem. You can do it by executing command sudo sed -i '20s/^/set -x\n/' /usr/NX/scripts/setup/nxnode && sudo /usr/NX/scripts/setup/nxserver --update > nxlog.txt 2>&1 && sudo sed -i "/set -x/d" /usr/NX/scripts/setup/nxnode from your terminal and then send us nxlog.txt which will be in the place you executed command above.

    Please note that the logs must be from the machine where you are having installation problems.

    in reply to: NoMachine 6.8.2 for Mac is now available #25232
    hawk
    Participant

    @rshuck Can you try new version 6.9.2 available on http://www.nomachine.com?
    If this will not help we will prepare another package with debug for you.

    in reply to: Cannot install latest version (6.9.2.1) on Ubuntu 16.04 #25224
    hawk
    Participant

    Unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files. Output from commands ls -ltr /usr/NX/etc/ and uname -a will be very useful. Send those information to forum[at]nomachine[dot]com, please.

    in reply to: NoMachine 6.8.2 for Mac is now available #24701
    hawk
    Participant

    @rshuck We’re still investigating and will update the topic as soon as we can.

    in reply to: NoMachine 6.8.2 for Mac is now available #24591
    hawk
    Participant

    @rshuck We’ve prepared a package with debug. Package will be passed to you by a private message. Please update your existing NoMachine installation, collect file /Library/Application\ Support/NoMachine/var/log/nomachine_preinstall_logs.log and send those to forum[at]nomachine[dot]com, please.

    Additionally we have a method to install NoMachine package directly from the command line. You can find instructions in article.

    in reply to: NoMachine 6.8.2 for Mac is now available #24538
    hawk
    Participant

    @rshuck Please check md5 sum of your downloaded nomachine package. You can do this by command md5 <location of your package> from your terminal (for example: md5 ~/Downloads/nomachine_6.8.2_1.dmg) and compare it to md5 sum from our site (f5804414e2fe7b820437c90edc4012ff).

    Please check also if package is not blocked because of downloading it from internet. You can do this in “System Preferences -> Security and Privacy -> General” by allowing NoMachine.pkg to open and try to install it again.

    in reply to: NoMachine 6.8.2 for Mac is now available #24532
    hawk
    Participant

    @rshuck unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect /Library/Application\ Support/NoMachine/var/log/nxinstall.log and /Library/Application\ Support/NoMachine/var/log/nxupdate.log (if it exist) files and send those to forum[at]nomachine[dot]com, please.

    in reply to: How to setup for Alpine Linux #23180
    hawk
    Participant

    Hello,

    We test NoMachine with many flavours of Linux, there are hundreds out there, unfortunately we can’t test with all of them 🙂

    The main reason is that Alpine Linux is shipped with musl instead of glibc. We are trying to figure out if there are more problems with it and checking if it’s possible to run NoMachine on Alpine at this time

    Also we will need some additional information. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files, send those information to forum[at]nomachine[dot]com, please.

    hawk
    Participant

    Hello,
    For now there is an option to disable installation of nxusb drivers by installation from CMD only. We are planning to add skipping installation for other drivers in the future.

    To install NoMachine without nxusb drivers you need to install it from windows command line with additional parameter /usbinstall=”0″.

    For example:

    nomachine-packageName_packageVersion.exe /usbinstall=”0″ /silent

    or:

    nomachine-packageName_packageVersion.exe /usbinstall=”0″ /verysilent

    You can find complete guide of installing and uninstalling NoMachine from command line here: https://www.nomachine.com/AR07K00682

    You can also uninstall and disable nxusb drivers on existing NoMachine: https://www.nomachine.com/AR12O00955

    • This reply was modified 4 years, 9 months ago by hawk.
    in reply to: How to remove “other user” in login screen #21927
    hawk
    Participant

    Hello,
    NoMachine creates a hidden account, the nx user, used for internal operations of the NoMachine server only. This user, however, should not appear in the list of available users on login screen, as it’s hidden. It cannot be used to log-in to the Mac also.  We cannot disable “Other Users” option in NoMachine installation process but you can do it yourself by using command in your terminal.
    To disable “Other Users” option please type:
    sudo defaults write /Library/Preferences/com.apple.loginwindow SHOWOTHERUSERS_MANAGED -bool FALSE

    If you want to enable it back use:
    sudo defaults write /Library/Preferences/com.apple.loginwindow SHOWOTHERUSERS_MANAGED -bool TRUE

    However we think that ‘nx’ user on the list in “Users and Groups” preferences need more investigation and we will take a look what we can do with it.

    in reply to: Turn off auto-update #21341
    hawk
    Participant

    Hi, there are two ways to disable automatic update in NoMachine.

    One way is to edit /Library/Application\ Support/NoMachine/var/db/update file. Just change number in second section to 0. You can do this by running command: sudo sed -ie ‘s/:[0-9]*:/:0:/‘ /Library/Application\ Support/NoMachine/var/db/update from your terminal.

    Second way is to open Server Preferences -> Updates from your NoMachine Player Settings and uncheck Automatically check for updates checkbox.

    • This reply was modified 5 years, 1 month ago by hawk.
    in reply to: Trouble installing NoMachine on Ubuntu #18611
    hawk
    Participant

    Unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files, send those information to forum[at]nomachine[dot]com, please.

    Additionally we will need full name of NoMachine package which you are trying to install, information if you are installing NoMachine from terminal command or by double-clicking the package and which architecture of Ubuntu you have installed.

    in reply to: Updating never finishes #18307
    hawk
    Participant

    Hello, we are not able to reproduce the problem. To investigate this we need software update logs.

    To collect logs fom software update you need to enable “Don’t delete logs on exit” in “Player Preferences” -> “Privacy” and then he need to try reproduce the error, if error will reproduce we need logs from /Users/<user>/.nx directory.

    To properly collect those logs you can take a look on this article https://www.nomachine.com/DT04M00076#6

    in reply to: NoMachine 6.0.78 is available for download #17491
    hawk
    Participant

    Thank you for reporting this problem. We fixed this issue immediately on our update servers and opened a Trouble Report to track this issue: https://www.nomachine.com/TR08N07156. To fix unsigned files we strongly recommend to update your existing installation by installing NoMachine 6.0.78 package from our website (even if you have this version already).

Viewing 15 posts - 16 through 30 (of 44 total)