irek

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Viewing 15 posts - 1 through 15 (of 56 total)
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  • in reply to: NoMachine server with ipv6 address #32523
    Avatarirek
    Participant

    Hello Fedour,

    we do not support UPnP for IPv6

    You will have to configure the router manually through its administrative interface and set there Port Opening/Port Forwarding.

    Some general guidelines you can find in this article:
    https://www.nomachine.com/AR10R01099#2.3

    in reply to: Cloud Server Web Player has an error #31832
    Avatarirek
    Participant

    Hello cadavis22,

    we could not reproduce this issue.

    Could you try gather logs with steps from here?
    https://www.nomachine.com/DT10O00162#1

    It must be done in cmd as administrator user.

    After enabled logs, please reproduce issue, and then gather the logs.
    Please send to us also htd.cfg and server.cfg configuration files.

    If it is possible, could you try nxplayer to connect to the same host,
    to see if this works?

    Please send the logs to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.

    in reply to: Can’t change GW port on the server settings #31628
    Avatarirek
    Participant

    Hello ziomario,

    There is known issue, when you change GW port from GUI, and after that changed service status, like restart/stop/start, it won’t save that port.

    However, when you change GW port from GUI and then simply “go back”, without changing service’s status, it should works.

    So if you could please try this one – open GUI, change GW port, and just after it simply “go back”. Then return to that section and check if changes was saved?

    For other ways how to change GW port please refer to https://www.nomachine.com/AR10R01099#4.1

    in reply to: Can’t change GW port on the server settings #31557
    Avatarirek
    Participant

    Hello ziomario,

    may I ask what version are you using, and if it is not not the latest one could you upgrade to the last one?
    We recently fixed a problem with UPnP port

    Otherwise please tell us on what Os does it happen, how exactly do you change “Gateway” port,
    and how do you check it use old one [ by calling ‘nxserver –upnpstatus’ command maybe? ].

    in reply to: WARNING! /usr/NX/etc/htd.cfg #31113
    Avatarirek
    Participant

    Hello buzz,

    this is a known issue and a fix should be in the next release.

    https://www.nomachine.com/TR12R09995

    in reply to: Disable mDNS traffic #30398
    Avatarirek
    Participant

    Hello bsper2,

    unfortunately there is no other way.

    It’s a client side setting, the only option is to change the CFG of all clients, wherever they are.

    Maybe the best thing for you could be distributing a CFG for all users, so they could copy it in $HOME/.nx/config
    on their side.
    Please also remember to change that setting on server side for each and every user in their “$HOME/.nx/config” directory.

    in reply to: Disable mDNS traffic #30245
    Avatarirek
    Participant

    Hello bsper2,

    I’ve logged into all five of our servers running NoMachine and confirmed that the “Don’t show other computers on the network” player preferences setting was already unchecked. Also verified all servers had the “Advertise this compute on the local network” setting unchecked.

    It’s correct that the key “Advertise this compute on the local network” is unchecked.

    However, another key “Don’t show other computers on the network” should be checked.

    So please change that to be checked (like in the screenshot 2).

    To stop all MDNS traffic, you should have on player’s services panel on each host like screenshot 1,
    and on the Player preferences like screenshot 2.

    Are all your players and servers set to this?

    The important thing is that you apply them an all machines of your network on which you don’t want to have mDNS.

    in reply to: Disable mDNS traffic #29825
    Avatarirek
    Participant

    Hello bsper2,

    We could not reproduce this issue in your evironment.

    Please gather logs and send them to us. Please follow the article on how to enable debug:

    https://www.nomachine.com/DT10O00163 (“How to gather debug logs for support requests”)

    Then please do:

    sudo /etc/NX/nxserver --restart

    and reproduce the problem. Then please gather the logs either manually or by executing:

    sudo /etc/NX/nxserver --debug --collect

    Please send the logs to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.

    in reply to: Disable mDNS traffic #29390
    Avatarirek
    Participant

    Hello bsper2,

    I assume ‘10.156.1.13’ is the server host where you had disabled mDNS broadcasting. Those logs, suggest it is mDNS discovery.

    To disable discovery on clients, select Player preferences -> Privacy -> Don’t show other computers on the network.

    The important thing is that you apply them an all machines of your network on which you dont want to have mDNS.

    in reply to: Disable mDNS traffic #29065
    Avatarirek
    Participant

    Hello bsper2,

    Please make sure that you have restarted nxserver after disabling broadcasting by setting configuration key in server.cfg:

    EnableNetworkBroadcast 0

    Restarting nxserver after such change is required.
    Please do the following steps on all hosts where you want to disable broadcast feature.

    In case restarting nxserver didnt help, please refer to an article on how to enable debug:

    How to gather debug logs for support requests

    1 .Enable debug on the server machine and then do:

    sudo /etc/NX/nxserver --restart

    Then please check if you reproduced issue. Then please gather logs either manually or by executing:

    sudo /etc/NX/nxserver --debug --collect

    2. Please send to us server.cfg file.

    3. Can you please tell us how do exactly you check that

    Please send the logs and server.cfg file to forum[at]nomachine[dot]com using the title of this forum’s thread as the mail’s subject.

    About second suggestion to disable broadcasting from GUI by uncheck the box “Advertize this computer…” in the player’s services,
    looks like you have set key ‘EnableServerPreferences’ to 0 in /usr/NX/etc/node.cfg.

    Please make sure that this key is set to ‘1’ and restart nxserver to be able to see “Server Preferences”

    # grep EnableServerPreferences /usr/NX/etc/node.cfg
    EnableServerPreferences 1
    Avatarirek
    Participant

    Hello boospy

    This is a known issue. Please consult the Trouble Report, there is also a workaround available.

    “The NoMachine web server doesn’t start on Ubuntu 20.04 after changing the ports”
    https://www.nomachine.com/TR06R09730

    Additionally there is an Article which may be helpful:

    “How to change default ports for nxhtd”
    https://www.nomachine.com/AR12Q01065

    in reply to: The connection with the server was shut down #22578
    Avatarirek
    Participant

    Hello,

    If the NoMachine network daemon (nxd) is configured on the server to listen on a different port,
    it’s also necessary to update the client.crt file, on Linux /var/NX/nxhtd/.nx/config/client.crt, to have:

    Host:localhost 5001
    -----BEGIN CERTIFICATE-----
    (...)
    -----END CERTIFICATE-----
    Host:127.0.0.1 5001
    -----BEGIN CERTIFICATE-----
    (...)
    -----END CERTIFICATE-----

    You can find whole instruction in here:
    https://www.nomachine.com/AR06N00888

    Avatarirek
    Participant

    Hello (pasting some info from your email reply)

    1 “both the machines are connected to different routers, now also on the Linux end there is a new router.”

    – did you checked that on both UPnP is enabled?
    – what is the new router name/model?

    2 “However, one’s a laptop, so I can move it to the other location —
    when I have them both on the same home network, the
    connection works fine.”

    And what about UPnP on that laptop in the new location?
    As I understood Windows is installed on this Laptop, and in its base location
    UPnP is working.

    When you move this laptop to the place where PC with Linux is located
    does UPnP works or now it doesnt?

    3 Just for a test, could you disable/turn off all other network interfaces on the Linux machine
    and leave only WiFi or cable connection alive to this router. And then please call as administrator in terminal

    /etc/NX/nxserver --restart
    
    /etc/NX/nxserver --upnpstatus

    if still doesnt show, wait a while and run:

    /etc/NX/nxserver --upnpmap

    Please send all the output to forum[at]nomachine[dot]com making sure to reference the topic.

    Avatarirek
    Participant

    Hello,

    we would need some more information

    1 Could you please send to use all configuration files *.cfg from :

    # /usr/NX/etc/

    If you don’t show us the htd.cfg, it’s hard for us to advise appropriately.

    2 Please execute this command in terminal:

    # /etc/NX/nxserver --version

    3 From server.cfg I can tell 2 things

    3.1 HTTP is disabled

    #
    # Specify how clients will have to contact the node, by default by
    # the NX service. To allow for multiple methods, specify them in a
    # comma-separated list. Supported methods are: NX, SSH and HTTP.
    #
    ClientConnectionMethods NX,SSH

    to enable you have to add HTTP:

    ClientConnectionMethods NX,SSH,HTTP

    Restart of nxserver is required.

    3.2 it looks like this is old version maybe v5, if thats true is this possible to update to latest v6?

    4 We would ned alos to see all logs.
    Instructions about debug and collecting logs you can find there: https://www.nomachine.com/AR07K00677

    Please send them to forum[at]nomachine[dot]com making sure to reference the topic.

    Avatarirek
    Participant

    Hello,

    can you please describe what are you trying to do by removing ssl certificates,
    is it because you want to have only HTTP or both HTTP and HTTPs instead of only having HTTPs?

    Can you also send to us htd.cfg and server.cfg configuration files.

    Please send all the info to forum[at]nomachine[dot]com making sure to reference the topic.

Viewing 15 posts - 1 through 15 (of 56 total)