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  • in reply to: Error: Failed to retrieve server version #9925

    Thanks for the help.

    I followed the instructions for removing NM from the Linux machine. Then re-installed. I made sure that port 4000 was forwarded. I then reinstalled NM on the windows machine, and I got the same exact error as before

    ‘NX> 611 No subscription information found. Please visit the
    NX> 611 NoMachine web site at
    NX> 611 to acquire a valid subscription.
    NX> 611 The NX server can’t perform the requested operation.
    NX> 999 Bye.

    . . .

    3356 2240 07:40:16 884.379 Connection: Started connection at 0x05e900d0.
    3356 2240 07:40:16 894.379 ClientSession: Started session at 0x0085f500.
    3356 2240 07:40:46 925.191 Connection: Connection at 0x05e900d0 failed.
    3356 2240 07:40:46 925.191 ClientSession: Runnable at 0x05e900d0 caused the session at 0x0085f500 to fail.
    3356 2240 07:40:46 925.191 ClientSession: Failing reason is ‘Could not connect to the server.
    Error is 138: Connection timed out’.

    Again, I was previously able to get a connection, however it was a connection that I will not be using much. Any help is greatly appreciated. This is becoming quite frustrating.

    Thanks –


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