I followed the instructions for removing NM from the Linux machine. Then re-installed. I made sure that port 4000 was forwarded. I then reinstalled NM on the windows machine, and I got the same exact error as before
‘NX> 611 No subscription information found. Please visit the
NX> 611 NoMachine web site at http://www.nomachine.com/
NX> 611 to acquire a valid subscription.
NX> 611 The NX server can’t perform the requested operation.
NX> 999 Bye.
. . .
3356 2240 07:40:16 884.379 Connection: Started connection at 0x05e900d0.
3356 2240 07:40:16 894.379 ClientSession: Started session at 0x0085f500.
3356 2240 07:40:46 925.191 Connection: Connection at 0x05e900d0 failed.
3356 2240 07:40:46 925.191 ClientSession: Runnable at 0x05e900d0 caused the session at 0x0085f500 to fail.
3356 2240 07:40:46 925.191 ClientSession: Failing reason is ‘Could not connect to the server.
Error is 138: Connection timed out’.
Again, I was previously able to get a connection, however it was a connection that I will not be using much. Any help is greatly appreciated. This is becoming quite frustrating.