jv

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  • in reply to: Unable to print to local USB printer #17738
    jv
    Participant

    Also some screen prints attached which may help the diagnosis

    in reply to: Unable to print to local USB printer #17737
    jv
    Participant

    1. Have you tried to share any USB flash drive from Devices -> Connect a USB Device menu? Any problems there?

    I successfuly connected a pen drive which then appeared under C:\Users\username\Desktop

    2. Are all necessary drivers and services for DYMO LabelWriter 450 printer installed on both machines?

    The required drivers are only on the client not on the server but I don’t even see the printer definition when I try and print from notepad

    3. Have you tried to print something from notepad on the server?

    I have successfully printed to a network connect printer on the client from the server but not a USB connected printer which is what I need to be able to do

    4. Have you tried to connect your printer directly to the client and print?

    The printer in question is a label printer which I can only connect to the client via USB but yes it does work when I print on the client to it but not when I am connected through NoMachine

    5. Is the printer connected to USB 3.0 port or to USB 2.0?

    USB 3

     

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