kosak

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • in reply to: Client crashes for large window #22679
    Avatarkosak
    Participant

    This latest version is working well in my testing. Thanks so much to you and the developers for fixing this!!

     

    in reply to: Client crashes for large window #22292
    Avatarkosak
    Participant

    Sorry for the delay in responding. I dropped the ball. Anyway, unfortunately it looks like the problem is still there.

    I uninstalled NoMachine from my Win10 box and installed your download. I then created a new VM in the cloud running Ubuntu 19.04 and installed NoMachine there. I can log into this machine and see a GNOME desktop but when I stretch the display too large, it crashes again.

    These are the last few lines of my session file, followed by nxtrace.log

    session file:

    […]

    h264 @ 0646bc60] concealing 1 DC, 1 AC, 1 MV errors

    [h264 @ 0646bc60] concealing 3 DC, 3 AC, 3 MV errors

    [h264 @ 0646bc60] concealing 1 DC, 1 AC, 1 MV errors

    [h264 @ 0646bc60] concealing 1 DC, 1 AC, 1 MV errors

    [h264 @ 0646bc60] concealing 3 DC, 3 AC, 3 MV errors

    Info: Send a resize event to geometry 5455×1991 for monitor 0.

    Info: Remote desktop resized to 5455×1991.

    Info: Send a resize event to geometry 5895×1991 for monitor 0.

    Info: Remote desktop resized to 5895×1991.

    Info: Send a resize event to geometry 6627×1991 for monitor 0.

    Info: Remote desktop resized to 6627×1991.

    Info: Send a resize event to geometry 6919×1991 for monitor 0.

    nxplayerStartDrawing: ERROR! Frame data allocation upon resize failed with error 12: Not enough space.

     

    nxtrace.log file:

     

    Sun May 12 16:26:46 2019

    ————————

     

    Module: C:\Program Files (x86)\NoMachine\bin\nxplayer.bin pid 12144

     

    Thread: 14692 exception 0xc0000005, ‘Access violation’

     

    In: C:\Program Files (x86)\NoMachine\bin\libqt.dll at 0x67dbed20

     

    Error: Invalid read from address 0x10

     

    #0  0x67dbed20 libqt.dll(ZN18QRasterPaintEngine5setDCEP5HDC__)

    #1  0x67db330b libqt.dll(ZN12QNativeImageC1EiiN6QImage6FormatEbP7QWidget)

    #2  0x77bd37e3 ntdll.dll(RtlFreeHeap)

    #3  0x67f1f9fc libqt.dll(ZN20QRasterWindowSurface13prepareBufferEN6QImage6FormatEP7QWidget)

    #4  0x74ea70b5 msvcrt.dll(free)

    #5  0x74ea70d4 msvcrt.dll(free)

    #6  0x67db3179 libqt.dll(ZN12QNativeImage12systemFormatEv)

    #7  0x74ea70d4 msvcrt.dll(free)

    in reply to: Client crashes for large window #22084
    Avatarkosak
    Participant

    Fantastic news! Thanks so much to the team for working on this!

    in reply to: Client crashes for large window #22030
    Avatarkosak
    Participant

    Hi, thanks so much for the reply…

    I have sent the nxtrace.log and zip of the .nx folder to that email address you provided.

    Also, because a picture is worth a thousand words, I made a YouTube video of the crash happening (twice).

    In case the forum filters that link, it’s youtu.be[slash]4EgTAVWD7W4

    I’m connecting to a remote machine and there’s some moderate latency, so maybe that’s a factor in why you’re not able to repro.

    I’ve made it crash a few times in a row now, and my session logs all end pretty much the same way. This memory allocation thing seems to be an important clue:

     

    ATTEMPT #1:

    […]

    7768 6984 10:52:35 441.046 MonitorInfo: WARNING! Adding custom resolution 4611×1950 to monitor ID#0.

    Info: Remote desktop resized to 5843×1950.

    Info: Send a resize event to geometry 5984×1950 for monitor 0.

    Info: Send a resize event to geometry 5843×1950 for monitor 0.

    Info: Send a resize event to geometry 6176×1950 for monitor 0.

    Info: Send a resize event to geometry 6257×1950 for monitor 0.

    Info: Send a resize event to geometry 6411×1950 for monitor 0.

    Warning: Not using hardware decoder with resolution 5856×1952.

    Warning: Consider enabling hardware decoding for high resolutions in player.cfg.

    7768 6984 10:52:36 475.274 MonitorInfo: WARNING! Adding custom resolution 5843×1950 to monitor ID#0.

    Info: Remote desktop resized to 6257×1950.

    nxplayerStartDrawing: ERROR! Frame data allocation upon resize failed with error 12: Not enough space.

    Info: Remote desktop resized to 6411×1950.

     

    ATTEMPT #2:

    […]

    Info: Accepted new slave connection.

    Info: Closed connection to slave server.

    Warning: Not using hardware decoder with resolution 6416×2048.

    Warning: Consider enabling hardware decoding for high resolutions in player.cfg.

    12152 16032 11:05:41 294.561 MonitorInfo: WARNING! Adding custom resolution 6411×2041 to monitor ID#0.

    [h264 @ 063eec00] concealing 8 DC, 8 AC, 8 MV errors

    12152 13376 11:05:41 716.334 NXInitRgbFrame: ERROR! Can’t allocate 52690976 bytes.

    ATTEMPT #3:

    […]

    Warning: Not using hardware decoder with resolution 7040×1952.

    Warning: Consider enabling hardware decoding for high resolutions in player.cfg.

    11156 11208 11:06:29 713.222 MonitorInfo: WARNING! Adding custom resolution 7027×1950 to monitor ID#0.

    11156 16272 11:06:30 978.197 ProxyReader/Reader: WARNING! Buffer for FD#1748 reached 3967020 bytes.

    Info: Send a resize event to geometry 7324×1950 for monitor 0.

    11156 16272 11:06:31 470.914 ProxyReader/Reader: WARNING! Buffer for FD#1748 reached 4400475 bytes.

    11156 16272 11:06:31 517.778 ProxyReader/Reader: WARNING! Buffer for FD#1748 reached 4558980 bytes.

    Info: Send a resize event to geometry 7567×1950 for monitor 0.

    Info: Send a resize event to geometry 7572×1950 for monitor 0.

    nxplayerStartDrawing: ERROR! Frame data allocation upon resize failed with error 12: Not enough space.

     

     

     

Viewing 4 posts - 1 through 4 (of 4 total)