kroy

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Viewing 15 posts - 481 through 495 (of 569 total)
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  • in reply to: NoMachine for Raspberry PI 2/3, and x264 #11823
    kroy
    Contributor

    We couldn’t reproduce problem on fresh installed ubuntu mate 16.04 on Rpi3. Can you run debug, restart nxserver and reproduce test. Please send all logs from server and client side to forum[at]nomachine[dot]com or attach them here (size is restricted). Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT04M00076.

    in reply to: NoMachine for Raspberry PI 2/3, and x264 #11784
    kroy
    Contributor

    Hi.

    We checked in our labs libx264 from sources on Raspberry Pi 3 and it works. What system you have installed on the device? Can you paste here also output from command: ls -l /usr/NX/lib?

    in reply to: What is the password to use when connecting? #11558
    kroy
    Contributor

    Password (and username) required by the NoMachine is your usual account credentials from your remote machine. So if you are connecting as the user logged to the desktop, you will need those account credentials.

    in reply to: White screen on connection #11549
    kroy
    Contributor

    It could be similar to a problem that we have been able to reproduce, albeit sporadically. Only the logs will tell us if it’s the same problem.

    If you are able to reproduce – please run debug on that machine, restart nxserver (sudo /etc/NX/nxserver –restart), reproduce issue and send all logs from server side to forum[at]nomachine[dot]com or attach them here (size is restricted). Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT04M00076.

    kroy
    Contributor

    Yes you can, but we would prefer to use commands as root:

    NX_SYSTEM=”/usr/NX” LD_LIBRARY_PATH=”/usr/NX/lib:$LD_LIBRARY_PATH” /usr/NX/bin/nxkeygen -u > /usr/NX/etc/uuid

    sed  -i “s/\(^.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*,.*\),.*,/\1,$(cat /usr/NX/etc/uuid),/” /usr/NX/etc/nodes.db

    /usr/NX/bin/nxserver –restart

    in reply to: No external ip address shown with UPnP enabled #11530
    kroy
    Contributor

    Can you do some test?

    – please run debug on both machines (Rpi3 and your notebook) and restart nxserver. Both machines should be connected to the same router;

    – check external IP on both machines by the same way you just did earlier;

    – now check if ./nxserver –upnpstatus shows the same IP (on both computers and command won’t show nothing please wait few minutes and re-check);

    – try to connect via NoMachine to that external IP and port;

    If you couldn’t connect please disable firewall and other blockades on the router. Restart router and repeat all the steps. In case of issues please send logs from both machines (https://www.nomachine.com/DT07M00098, and send them to forum[at]nomachine[dot]com)

    kroy
    Contributor

    For every installation there should be another UUID: you’ve cloned the machine with an already installed NoMachine with known UUID, thats why the machine isn’t visible. You can fix this by changing UUID by hand:

    – edit uuid, and change value inside (sudo vim /usr/NX/etc/uuid)
    – edit nodes.db and enter already changed UUID (sudo vim /usr/NX/etc/nodes.db)
    – restart nxserver (sudo /usr/NX/bin/nxserver --restart)

    in reply to: No external ip address shown with UPnP enabled #11488
    kroy
    Contributor

    In the logs which you sent we can see two different IP numbers to the ones that you indicated in your comments with the logs. We have some additional questions to the problem.

    – Do you have dynamic external IP?

    – How many routers are connected to your network? And – do you connect also other routers to your RPi3 during that test? (because there are two different IPs in logs)

    – On RPi3 are you connected to wifi or ethernet?

    – Do you have some firewall, blockades, etc. on your router configured?

    in reply to: No external ip address shown with UPnP enabled #11476
    kroy
    Contributor

    The time it takes to get public IP information depends on the router.

    Can you do some test? After booting the OS, please run a terminal and execute the command sudo /etc/NX/nxserver --upnpstatus a few times. If nothing shows up in your terminal after 15 minutes, but only shows up after nxserver restart, we need to investigate by looking in the logs.

    Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT04M00076.

    Please send them to forum[at]nomachine[dot]com making sure to reference the topic.

    in reply to: Fedora 23 GNOME and NoMachine #11465
    kroy
    Contributor

    Please run debug on that machine, restart nxserver (sudo /etc/NX/nxserver --restart), reproduce problem and send all logs from server side to forum[at]nomachine[dot]com or attach them here (size is restricted). Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT04M00076.

    in reply to: Virtual desktops fail #11387
    kroy
    Contributor

    It’s a weird problem. If session fails or disconnect window should go back to the connection list. What system is on server side? Can you run debug on that machine, restart nxserver (sudo /etc/NX/nxserver --restart), reproduce problem and send all logs from server side to forum[at]nomachine[dot]com or attach them here (size is restricted). Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT04M00076.

    in reply to: New user questions #11374
    kroy
    Contributor

    1. Do I need to do any port forwarding at all ?

    No if if the router doesn’t accept UPnP commands. Instructions on how to connect to NoMachine when the server is behind a NAT router or a firewall you can find there: https://www.nomachine.com/AR11L00827. Informations about default ports used by NoMachine: https://www.nomachine.com/AR01L00770.

    2. Is it possible to connect or setup the remote connection so that it auto logs in without user and password every time ?

    Yes. Instructions you can find there: https://www.nomachine.com/AR04K00663.

    3. …what happens if the remote computer is not setup with a user and pass ? is it still possible to log in without a password ?

     

    It’s not possible. For example on Windows default security settings don’t allow to log-in from remote without a password. Please refer to https://www.nomachine.com/AR05L00802. But if you don’t want to use your systems account credentials, you can also use NoMachine database: https://www.nomachine.com/forums/topic/new-user-cannot-login-to-windows-desktop.

    4. Is it possible to group connections by name or a custom name that i specify. Eg. HOME could have 5 computers, WORK could have 3 computers ?

    You cannot group connections, but you can name all connections as you want and set proper sort option. Basic information about using NoMachine you can find there: https://www.nomachine.com/getting-started-with-nomachine.

    in reply to: How to use microphone #11352
    kroy
    Contributor

    Have you tried to change input device (‘Mic in’ -> ‘Change settings’ -> choose other device in the ‘Microphone input’ section)? Maybe your microphone is not the default input device in you system… What is your OS and what NoMachine version do you have (on both sides)?

    in reply to: No external ip address shown with UPnP enabled #11351
    kroy
    Contributor

    Yes. If it is DDNS hostname you can use it instead of the external IP address.

    kroy
    Contributor

    We weren’t able to reproduce problem. Can you send logs from server side? In this same link you have instruction. Please enable debug log level restart nxserver (sudo /usr/NX/bin/nxserver --restart) reproduce issue and send logs to forum[at]nomachine[dot]com or attach them here (size is restricted).

Viewing 15 posts - 481 through 495 (of 569 total)