MrDeepFreeze

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  • in reply to: Windows 10 to Windows 10 white screen on connection #26193
    AvatarMrDeepFreeze
    Participant

    I lowered the resolution on both monitors way down and still get a black screen.  I collected the logs again and did this latest test about 9:00am on 3/25.  I wish I could get this working.

    Attachments:
    1. NM-Logs-1.zip
    in reply to: Windows 10 to Windows 10 white screen on connection #26114
    AvatarMrDeepFreeze
    Participant

    I did find the var/log folder in ProgramData/NoMachine.  Here it is in a zipped file.  I was unable to get the nxd.txt file due to a rights issue.  If I need to force past this issue and send it I will.  Also, the ARCHIVES and LOGROTATE folders are empty so they are not included.  Thank you.

    Attachments:
    1. NM-Logs.zip
    in reply to: Windows 10 to Windows 10 white screen on connection #26099
    AvatarMrDeepFreeze
    Participant

    I can’t get the server logs for some reason because there is no var folder at all.  I edited both server.cfg & node.cfg as the instructions showed and even restarted the PC.  More interesting finds is that I lowered the resolution on the server because it has a really high resolution monitor.  Once doing that I do get the Start menu and taskbar but no desktop icons and can’t really do anything.  I can click on the start menu and then open a program but I don’t see the program on the client, but it does open on the server side.  The screen is black now instead of white like it was before I lowered the resolution.  How can I get these logs to you?  Thanks for helping.

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