Forum Replies Created
March 25, 2020 at 17:11 in reply to: Windows 10 to Windows 10 white screen on connection #26193
I lowered the resolution on both monitors way down and still get a black screen. I collected the logs again and did this latest test about 9:00am on 3/25. I wish I could get this working.
Attachments:March 24, 2020 at 08:44 in reply to: Windows 10 to Windows 10 white screen on connection #26114
I did find the var/log folder in ProgramData/NoMachine. Here it is in a zipped file. I was unable to get the nxd.txt file due to a rights issue. If I need to force past this issue and send it I will. Also, the ARCHIVES and LOGROTATE folders are empty so they are not included. Thank you.
Attachments:March 23, 2020 at 14:51 in reply to: Windows 10 to Windows 10 white screen on connection #26099
I can’t get the server logs for some reason because there is no var folder at all. I edited both server.cfg & node.cfg as the instructions showed and even restarted the PC. More interesting finds is that I lowered the resolution on the server because it has a really high resolution monitor. Once doing that I do get the Start menu and taskbar but no desktop icons and can’t really do anything. I can click on the start menu and then open a program but I don’t see the program on the client, but it does open on the server side. The screen is black now instead of white like it was before I lowered the resolution. How can I get these logs to you? Thanks for helping.