ndavrr

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  • in reply to: Unable to connect from Windows 7 to Ubuntu 18.04 #25317
    Avatarndavrr
    Participant

    Thank you so much for providing these resources to me. I shall do as directed and shall get back to you with the screenshots through email.

    When I send the email to forum[at]nomachine[dot]com, should I mention any specific reference number so that you can identify my screenshots to this particular issue (and post).

    in reply to: Unable to connect from Windows 7 to Ubuntu 18.04 #25303
    Avatarndavrr
    Participant

    Hello Britgirl, I do not think there is a double NAT. As mentioned by me in my earlier post. This is the setup:
    Computer <–> Router <–> Internet

    The values of IP adresses detected by NM and that shown by whatismyip.com are different values. I have really no clue as to why the two addresses are different. Will you be able to throw some light on how this can happen?

    I have tried to set up the port forwarding rules on the router, but have not met with success. If I share the screenshot of the page of the router (after I login to the router admin portal at 192.168.1.1) where the port forwarding rules are to be setup, will you be able to guide me as to how to do it?

    in reply to: Unable to connect from Windows 7 to Ubuntu 18.04 #25253
    Avatarndavrr
    Participant

    I appreciate your efforts to try to help me. Thank you for the same.

    NoMachine (NM) is working without any problems whatsoever in my local network. It detects all the machines which have NM installed, automatically and the connections also happen seamlessly. The issue is coming when trying to connect over the internet. Really looking forward to the implementation of the NoMachine Network feature since I have spent many hours and have not met with success so far.

    Can you check if your router supports UPnP? –> Yes it has and it is enabled.

    Please verify also if 25.90.xx.xx indeed is your external IP –> No it is not. https://www.whatismyip.com shows a different value of my IP address. To be more precise. The values of IP adresses detected by NM  and that shown by whatismyip.com are different values. I have really no clue as to why the two addresses are different. Will you be able to throw some light on how this can happen?

    It means that NoMachine has to go through two or more routers –> There is only router. This is the setup:
    Computer <–> Router <–> Internet

    In that case you need to set up separate port forwarding rules on each device –> I have tried to seup the port forwarding rules on the router, but have not met with success. If I share the screenshot of the page of the router (after I login to the router admin portal at 192.168.1.1) where the port forwarding rules are to be setup, will you be able to guide me as to how to do it?

    Thanking all the experts who are trying to help me, once again.

    in reply to: Unable to connect from Windows 7 to Ubuntu 18.04 #25235
    Avatarndavrr
    Participant

    Thank you for your message and help. I am getting a bit confused after reading your message. Does it mean that in the Windows 7 machine I need to put the port number as 4000 and not 20564 (which is the number displayed on the Linux machine).

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