PatrickA

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  • in reply to: Connection reset by peer #28389
    AvatarPatrickA
    Participant

    I have attached what I hope are the correct folders.

    I could not find the nxtrace.log file but included the client .nx folder anyway.

    –  Patrick

    in reply to: Connection reset by peer #28313
    AvatarPatrickA
    Participant

    I have retrieved the server log but am having trouble getting the client’s log. I don’t understand the instruction:

    “Collecting client side logs manually requires to make the following operations on the user’s computer from which the connection is started:”

    Is the “user’s computer” the client or the server? I assumed it was the server and looked on the client for the /.nx directory but couldn’t find it.

    – Patrick

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