rsperson

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  • in reply to: Black screen on connect #28383
    Avatarrsperson
    Participant

    Not sure of prior version – but re-created with good connect on 5.1.62,  then installed 6.11.2 and duplicated the blank screens – removed the 6.11.2 , installed the 5.1.62 again and I am working correctly.   I will be sending logs from Windows and Linux machines

    in reply to: Black screen on connect #28370
    Avatarrsperson
    Participant

    Sent logs – not much in them.  The remote machines will be a little tougher to get the logs.

    1. Removed 5.1.62_1

    2. Installed 6.11.2_

    same behavior as before – black screen

    3. saved logs / sent as requested

    4. removed 6.11.2 – reinstalled 5.1.62

    5. screens display correctly from linux and windows clients (remote boxes)

     

    in reply to: Black screen on connect #28312
    Avatarrsperson
    Participant

    The latest version is what caused the problem.  I completely removed/uninstalled the latest version and found a very old version 5.1.62_1 and it runs correctly – something with the new version is not right.

    as previously stated, Ubuntu desktop with dongle on video card.  Laptop with Windows 10 (upgraded from windows 7) both worked prior to latest version on my Windows 10 desktop (across town) connecting to both machines remotely – now works

    Free version.

    Not sure what you need from me to help find a fix.

Viewing 3 posts - 1 through 3 (of 3 total)