Shoti

Forum Replies Created

Viewing 15 posts - 16 through 30 (of 30 total)
  • Author
    Posts
  • in reply to: Limiting options with ClientMenuConfiguration #21901
    AvatarShoti
    Contributor

    Hi itguy92075,

    we can’t reproduce any problem with the “ClientMenuConfiguration” key in our labs. To investigate this issue further, we would need the logs from the client, as you mentioned “clipboard” and “keyboard” we are assuming that you are using the web session.

    Please find the instructions here how to gather web session logs: https://www.nomachine.com/DT10O00163#2.6 You can send them to forum[at]nomachine[dot]com.

    in reply to: Cannot successfully open session #19931
    AvatarShoti
    Contributor

    Hi StMartin81,

    We can’t reproduce problem in our labs. To investigate this issue further, we would need the logs from server side. Please find the instructions here: https://www.nomachine.com/DT10O00163. You can send them to forum[at]nomachine[dot]com

    in reply to: Diagnosing STUN/WebRTC issues #19093
    AvatarShoti
    Contributor

    Hi shoe54,

    This problem is known to us and we’re working to fix it, please see more here : https://www.nomachine.com/TR05P08581

    You have the option to be notified when this issue is fixed, you just have to click on “Notify me when the TR is closed.” and insert your email address.

    in reply to: Cannot send message to web session #18723
    AvatarShoti
    Contributor

    Hi wernermae,

    We can’t reproduce problem in our labs. To investigate this issue further, we would need the logs from server side. Please find the instructions here: https://www.nomachine.com/DT10O00163#1. You can send them to forum[at]nomachine[dot]com

    in reply to: Trouble with NoMachine web access in Internet Explorer #17556
    AvatarShoti
    Contributor

    Hi Murali,

    Installation comes with a self-signed a SSL Certificate File and SSL Certificate Key file intended to be just a sample. They are, respectively:

    installation directory/etc/keys/host/ht_host_rsa_key.crt
    installation directory/etc/keys/host/ht_host_rsa_key

    Administrators have to replace the sample SSL Certificate File and Key File with their own certificate self-signed or acquired from a CA.
    Please, read more here: https://www.nomachine.com/DT03O00127#3

    However, if you prefer, it is possible to use HTTP. all you have to do is to disable redirection on NoMachine server side.

    To do that, please edit:

    InstallationDirectory/etc/htd.cfg

    and remove or comment out following lines:

    <VirtualHost _default_:*>

    RewriteEngine on

    ReWriteCond %{SERVER_PORT} !^4443$

    RewriteRule ^/(.*) https://%{SERVER_ADDR}:4443/nxwebplayer [R,L]

    </VirtualHost>

    restart nxhtd server:

    InstallationDirectory/bin/nxserver --restart nxhtd

    After that, you can access NoMachine Web Player by typing

    http://<IP address>:4080

    AvatarShoti
    Contributor

    HI Zardoc,

    Welcome aboard 🙂

    First of all, let me share some useful documentation: Getting started with NoMachine – https://www.nomachine.com/getting-started-with-nomachine, installation and configuration guides – https://www.nomachine.com/all-documents

    We would like to learn more about your problem, can you please provide more details description? e.g. the version of NoMachine, you have in use, how are you trying to connect to the server, using NoMachine player or using web access?

    in reply to: Windows lock screen/login from Cloud Server #15989
    AvatarShoti
    Contributor

    Hi devon,

    At the moment it is not possible. Nevertheless, we have plans to make that possible. For more details, you can look at this feature request: https://www.nomachine.com/FR05N03109.

    Note that you have the option to be notified when this feature is implemented, you just have to click on “Notify me when the FR is implemented.” and insert your email address.

    in reply to: Cloud Server: Upon user authentication, connect to node #15924
    AvatarShoti
    Contributor

    Hi devon,

    At the moment it is not possible to redirect/connect to a Node immediately. Nevertheless, we have plans to make that possible. For more details, you can look at this feature request: https://www.nomachine.com/FR08M02957.

    Note that you have the option to be notified when this feature is implemented, you just have to click on “Notify me when the FR is implemented.” and insert your email address.

    Also, according to your need, I assume, that the Cloud Servers possibility to connect different hosts may be interesting for you. Please seethe article on our web page for further details with following URL: https://www.nomachine.com/AR07K00679

    in reply to: No audio when use mjpeg codec #15361
    AvatarShoti
    Contributor

    zhengoogle, thanks for your answers. the problem you showed us, looks familiar to us. We reproduced it on our labs.

    There is a TR: https://www.nomachine.com/TR01O07554

    Please note that, for now, the status of WebRTC development is in beta. Also, note that you have the option to be notified when this trouble report will be fixed, you just have to click on “Notify me when the TR is closed.” and insert your email address.

    in reply to: No audio when use mjpeg codec #15335
    AvatarShoti
    Contributor

    zhengoogle, can you please clarify what does the ‘blurred screen’ screen means here? Is the whole screen blurred? Or it’s pixelated? We’ll need more information, please, tell us about:

    1 – The exact NoMachine version you have in use.

    2 – Client OS (e.g Windows, Mac etc).

    3 – The exact browser’s version you have in use.

    4 – If it’s possible, reproduce the issue and show us the screen from that WebRTC session.

    in reply to: No audio when use mjpeg codec #15319
    AvatarShoti
    Contributor

    Hello zhengoogle,

    I suppose you are using the ‘classic’ web session. In that case, it’s expected behavior, in a ‘classic’ mode there’s no audio transmission. The audio transmission is possible using the WebRTC technology. Please see the article ‘How to configure NoMachine Cloud Server v. 5 to use WebRTC’  – https://www.nomachine.com/AR07N00892

    in reply to: Web app default to highest quality #15084
    AvatarShoti
    Contributor

    Hi Devon,

    A connection configuration file (.nxs) is supported only by native player right now. Nevertheless, we have plans to make that possible for the web sessions. For more details, you can look at this feature request: https://www.nomachine.com/FR08M02957. Note that you have the option to be notified when this feature is implemented, you just have to click on “Notify me when the FR is implemented.” and insert your email address.

    “The above warnings are what is causing the nxs files to not be created and thus unable to force the quality higher?”

    I assume that you are trying to put the configuration files on the server side. According to the current implementation, the configuration (.nxs) files have to be located on the client side. In addition, the default directory for the configuration files is “$HOME/Documents/NoMachine”, but in order to retrieve common user directories, the client uses XDG tools like ‘xdg-user-dir’. If those are not available the client will print those warnings, and set the default directories under $HOME. Those warnings are not related to the higher quality setting.

    “Is it possible to configure NoMachine to default to the highest quality display for all connections?”

    No, it’s not possible for all connections right now. each configuration file handles one concrete session.

    in reply to: NoMachine Cloud Server web app-auto login #15042
    AvatarShoti
    Contributor

    Hi devon,

    At the moment it is not possible. Nevertheless, we have plans to make that possible. For more details, you can look at this feature request: https://www.nomachine.com/FR08M02957.

    After the implementation of the FR, the user will be able to drag and drop the *nxs (configuration) file in a web session with a needed configurations/user credentials and he/she will be able to log in with a web session.

    Note that you have the option to be notified when this feature is implemented, you just have to click on “Notify me when the FR is implemented.” and insert your email address.

    in reply to: Altgr keys in Web client #12842
    AvatarShoti
    Contributor

    Hi swizzly,

    Thank you for reporting this issue and for your detailed report.

    We created a trouble report for this issue and our developers are already working on a solution. You can access the trouble report here: https://www.nomachine.com/TR11N07320

    Please note you can check the box “Notify me when the TR is closed” and an email will be sent to you when a fix for the trouble report will be closed released.

    in reply to: Pre-configured sessions for cloud-server #10512
    AvatarShoti
    Contributor

    Hi avid,

    At the moment it is not possible to pre-configure sessions for users. Nevertheless, we have plans to make that possible. For more details, you can look at this feature request: https://www.nomachine.com/FR08M02957. Note that you have the option to be notified when this feature is implemented, you just have to click on “Notify me when the FR is implemented.” and insert your email address.

Viewing 15 posts - 16 through 30 (of 30 total)