sil04

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Viewing 15 posts - 16 through 30 (of 66 total)
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  • in reply to: Connection to University Cluster #1432
    Avatarsil04
    Keymaster

     You’ll notice none of their download links now work, is this due to them linking previously to the Version 3?

    It is more because there is now a new website and the layout of the download section is changed. You should probably notify their webmasters so that they can update the links.

     

     they say to specify ‘Unix’ and ‘GNOME’ for the connection, but in the new version 4 I can see no way of doing this

    With client 4, it’s no more necessary to pre-configure the session: when you connect to server 3.5.0 you will have all the available session types listed.

     

    About connecting to the server, did you read this article? It explains how to connect using the client 4 to a 3 server.

    https://www.nomachine.com/AR04J00627

    in reply to: Need Handholding with NoMachine #1431
    Avatarsil04
    Keymaster

    It seems to me that you are doing everything right. You configured the router to let the port 4000 go through, and also configured the router for the UDP port (if I was you I would try to disable UDP in the beginning and first ensure that the basic connectivity to the TCP port is OK, since this is what you essentially need). What exactly is not working now? Are the IP addresses correct? Can it be a firewall problem on the receiving machine?
    About the documentation, maybe you are setting your expectations too high. We can explain how to use the software (that basically it is a matter of connecting to port 4000 and inserting the username and password) but you can’t expect the documentation to be a port forwarding and NAT traversal manual dealing with every possible router, firewall or network setup. Every software in this category provides a global directory and automatic NAT traversal. Without this is impossible for 99% of the users to deal with the required network configuration. I know you are knowledgeable enough to do everything yourself, but not all users are experienced network administrators or firewall specialists. We are obviously working on such automatic NAT traversal. While the software is hopefully good today for a corporate setting where there are professionals paid to solve this kind of configuration problems, at the present moment I would never suggest it to the wider consumer public. Probably you noted that we are not even trying to advertise it to such a audience. I don’t think extending the documentation would be of any help.

    in reply to: Cannot stop server from GUI #1421
    Avatarsil04
    Keymaster

    t-dome,

    we are aware of some possible problems occurring when using the system tools for authentication.  A new way for authenticating will be available with the upcoming 4.1 release.

    Avatarsil04
    Keymaster

    Can you uninstall, making sure you remove the /etc/NX folder and then reinstall? Does it fix it? It sounds like the same problem reported here:

    https://www.nomachine.com/forums/forums/topic/can-install-64-bit-enterprise-client-on-debian-client-4-0-369-1#post-1315

    Avatarsil04
    Keymaster

    Can you uninstall, making sure you remove /etc/NX folder and then reinstall? Does it fix it?

    Avatarsil04
    Keymaster

    This seems a X server reset at the login screen that is not caught by the node.

    Explanation: After the login, the X server resets and closes all the connections by clients, including the NoMachine node process. Then the X server begin listening again, so the desktop environment can start. The node should try to connect again automatically but it is mistaking the reset.

    Is this explanation correctly describing the problem? Can you please check if before and after the login screen the X server process id is still the same? You can do that using the ps command.

    On the server do:

    > ps auxwww|grep X

    Then login. After the client disconnects, do again:

    > ps auxwww|grep X

    See if the pid of the X server process has changed.

    in reply to: Exit right way after connect #1037
    Avatarsil04
    Keymaster

    We noticed that your logs report errors like:

    Cannot retrieve status for service ‘nxservice’ 

    This kind of errors occur when connecting as unprivileged user to a Windows host having UAC enabled. The correspondent trouble report is here: https://www.nomachine.com/TR11K04087 . The bug will be solved in the next release.

    This problem anyway doesn’t explain why the connection to the Windows host is suddenly terminated. To investigate the problem we would need some more logs.

    Please send the ‘ProgramData/NoMachine/var/log’ directory from the Windows server host to: forum[at]nomachine[dot]com.

    Additionally, we need also the output of the ‘net user’ command. In order to get it please run a cmd console as administrator:

    –  Click the Start button Picture of the Start button.

    –  In the Search box type cmd.

    –  In the list of results,  right mouse button click and choose to run the cmd application as administrator.

    – In the cmd shell run command:

    > net user gaoxing

    Then send the output of the command to forum[at]nomachine[dot]com and possibly specify the username of the user who installed  the server on the Windows host.

     

     

    in reply to: 3.5.0 node and server for linux #1031
    Avatarsil04
    Keymaster

    INED,

    since you have a valid subscription, please open a Support Enquiry from your Customer Area and redirect your questions to the proper Support channel.

    in reply to: Kubuntu 13.10 – USB Devices Not Available #1002
    Avatarsil04
    Keymaster

    Hi plop38746,

    “When I follow the article instruction to build the module I get the error posted below.”

    please do not use ‘sudo make’ because sudo drops the PWD environment variable and causes compilation problems. We have just updated https://www.nomachine.com/AR12J00658 to state it more clearly.

    Additionally we found that there is a compilation error (the fix will be shipped with the new packages that we will release soon).

    You can fix the problem manually:

    IMPORTANT: Let’s assume that NoMachine is installed in /usr/NX.

    1. Navigate to /usr/NX/share/src/nxusb

    2. Edit ‘vhub.h’ file in your favourite text editor.
    If you’re using vi or vim you can skip directly to the line in question:

    $ vim vhub.h +60

    3. Edit the 60th line that currently is:

    enum { VHUB_NUM_PORTS = USB_MAXCHILDREN > 15 ? 15 : USB_MAXCHILDREN };

    to have:

    enum { VHUB_NUM_PORTS = 15 };

    4. Save the changes in file (:wq in vim).

    5. You are now ready to compile the module.

    6. Be sure that you run ‘make’ as non-privileged user:

    $ make

    If the build fails due to permission problems, run the following command:

    $ sudo rm -rf /usr/NX/share/src/nxusb/include/linux

    And then retry:

    $ make

    If there are still problems with permissions, run the compilation as root. Use ‘su’ and then run the ‘make’ command.

    in reply to: Cannot connect to server #987
    Avatarsil04
    Keymaster

    Isabel,

    From the error you are getting, a possible explanation is that you are using the wrong IP address to connect from the first computer to the second.  Please do the following for verifying that.

    1. On the first computer, run a cmd console (click the Start button Picture of the Start button. In the Search box, type cmd, and then, in the list of results, double-click on the cmd application).

    2. In the cmd console run the following command:

    > ipconfig

    3.  Do the same on the second computer.

    4.  Copy&paste the output you get on the first and second computer and send us via mail at: forum[at]nomachine[dot]com.  For privacy, it’s better you don’t post the IP addresses in a public forum

     

     

     

     

     

     

     

     

    • This reply was modified 7 years ago by Avatarsil04.
    • This reply was modified 11 months, 3 weeks ago by AvatarBritgirl.
    in reply to: Installing on Windows without administrator #795
    Avatarsil04
    Keymaster

    Yes t-dome,

    the NoMachine Enterprise client is free.

    You can download it from the ‘NoMachine Enterprise Client’ section here:

    https://www.nomachine.com/download-enterprise

    in reply to: Installing on Windows without administrator #732
    Avatarsil04
    Keymaster

    Please install the enterprise version of the client ;).

    in reply to: Connect with a script #684
    Avatarsil04
    Keymaster

    You can run the client providing the name of the connection file on the command line.

    Example:

    /usr/NX/bin/nxplayer <session file>

    If you stored the password, the desktop you want to run and the other details in the connection file, this will bring you straight to the requested session.

    in reply to: Access to physical desktop on Terminal Server #654
    Avatarsil04
    Keymaster

    Please look at this trouble report:

    https://www.nomachine.com/TR11K04008

    in reply to: Custom key-pair when connecting using NX #636
    Avatarsil04
    Keymaster

    If you are referring to key-based authentication, key-based authentication misses the GUI integration at the moment. Once implemented it will mirror the SSH implementation.

    Please see also:

    https://www.nomachine.com/FR10K02791

    • This reply was modified 7 years ago by Avatarsil04.
Viewing 15 posts - 16 through 30 (of 66 total)