timjim

[timjim]

Hi,

Thanks for your reply. Perhaps I’m getting confused with the direction of client or server but  I noticed that, while I can still send files from the remote computer/host (server?) to my PC using ‘Send a file from the client’ –> ‘To myUser’, I can’t get anything from the server. Clicking ‘Send a file from the client’ –> ‘To this computer’ or ‘Download a file from the server’ doesn’t bring up a pop-up dialogue window at the moment.

Kind regards

[timjim]

Hi,

Just to put this up as a workaround – I noticed that when I get the multiple user issue after reconnecting, it is possible to reset the situation by manually disconnecting from the NoMachine top-right options/splash window and then reconnecting again. This seems to reset/clear up the multiple accounts so that it appears that I am a single user again, and drag & drop works.

Hopefully, that also gives a hint in your debugging!

Thanks again,

Tim

[timjim]

Thanks! Kind regards,

Tim

[timjim]

Hi, I ended up sending the whole thing, did you receive it? I reproduced the error at the very end, so it should be one of the most recent actions.

Kind regards,

Tim

[timjim]

Ah! Thanks for the tip – I have v3.2.4, so it has the floating as you mentioned =)

I’m using a Samsung Galaxy S7 Edge running Android 8.0.0.

Thanks again, Tim

[timjim]

Hi Tor, just to let you know, the Linux log is more than a GB in size! Should I refresh my session or get a more specific log for you?

Kind regards,

Tim

[timjim]

Thanks, I subscribed. I’m using Swype at the moment (though I know it hasn’t had support for a while)!

Another thing that came to mind is the little grey bar affixed to the top of the keyboard, with additional buttons such as super and tab etc. – I’m not sure if it is just for me, but I find tapping the buttons quite unreliable for some reason. It often seems that it mistakes my taps as an attempt to swipe and drag along the row, which is quite a nuisance when trying to use tab completion! (A shoutout to the ConnectBot app, which I use to do the reverse tunnelling for NoMachine to access my firewalled computers – they implement the extra key bar very well!)

[timjim]

Hi Tor, thanks for your reply. I’ll switch to a keyboard which can float and give it a go too, though I do like using the one I have! Instead of needed to guess, perhaps just a bit more flexibility on how far one can scroll the screen around would be nice!

[timjim]

Thanks for the update, Tor. I look forward to hearing about it.

[timjim]

Ok, on closer inspection, I spoke too soon. Drag and drop fails, as does ‘Download a file from the server’. However, I may have identified why this happens.

I am working from a public connection that times out periodically, so I have to reconnect to the server when I lose my connection. I think that it is not correctly identifying that the previous connection has dropped and should be ended. When I look at the ‘Send a file from the client’ in the tray after I reconnect, I can see myself connected twice (I’ve attached a screenshot). Clicking send to the earlier session connection does not result in a transfer box, but clicking on the later session connection does. I assume that the drag and drop automation and the ‘Download a file from the server’ code is selecting the earlier/first session? This might make sense why I thought it had worked previously, as I had just restarted my server.

Let me know if I can gather any more information.

Incidentally, this wouldn’t be such an issue if the ‘Send a file from the client’/’Download a file from the server’ buttons could send multiple files! Is drag and drop the only way to send several files at once, currently?

Many thanks and regards,

Tim

Attachments:

1. 

   one_user.png
   

[timjim]

Hi, thanks for your reply! I think I’ve found the issue for the drag and drop. Under:

Settings –> Server Preferences –> Transfers

The ‘Automatically save files in’ checkbox was not ticked (though I do not remember this begin required before) – checking this box bizarrely fixes the broken ‘Download a file from the sever’ and ‘Send a file from the client’ issue too.

[timjim]

Great! Thanks very much for the support! I’ll be recommending NoMachine for anyone whos asks for a remote desktop solution thanks to the excellent support (unlike a certain blue-themed competitor)! 😉

Wishing you all a good day.

[timjim]

Hi, thank you for your response and help! Resetting the permissions for nxfwadd.sh and nxfwget.sh fixed the issue.

I did notice that the timestamps on the logs didn’t seem to make sense, but yes, I followed the instructions linked – specifically the section https://www.nomachine.com/DT10O00163#1.1 ; it mentions that no restarts are required so after editing the configuration files, I tried to connect using the client after a few moments.

Regarding the permissions, I see that the setiud bit had been changed to an execute bit for the files you mention above. At the moment, nxfunct.sh, nxgfxcheck.sh, and nxfwdel.sh are still -rwxr–r–. – is this ok or do these also need to be changed?

Many thanks.

For reference, the full output is of ls -ltr /usr/NX/scripts/restricted is:

-rwsr–r–. 1 root root  1292 Jun  4  2018 nxuserdel.sh

-rwsr–r–. 1 root root  1614 Jun  4  2018 nxuseradd.sh

-rwsr–r–. 1 root root  2144 Jun  4  2018 nxupdate.sh

-rwsr–r–. 1 root root  2285 Jun  4  2018 nxtmpperm.sh

-rwsr–r–. 1 root root  1744 Jun  4  2018 nxportandcookieget.sh

-rwsr–r–. 1 root root   892 Jun  4  2018 nxloginctl.sh

-rwsr–r–. 1 root root  1167 Jun  4  2018 nxlicense.sh

-rwsr–r–. 1 root root   825 Jun  4  2018 nxkill.sh

-rwsr–r–. 1 root root   724 Jun  4  2018 nxkeyadd.sh

-rwsr–r–. 1 root root  1126 Jun  4  2018 nxenvironmentget.sh

-rwsr–r–. 1 root root  1597 Jun  4  2018 nxcookieget.sh

-rwsr–r–. 1 root root  2134 Jun  4  2018 nxamixer.sh

-rwxr–r–. 1 root root  8174 Dec 14  2018 nxfunct.sh

-rwsr–r–. 1 root root  3228 Dec 14  2018 nxtun.sh

-rwsr–r–. 1 root root  1727 Feb  6 21:46 nxwtmpdel.sh

-rwsr–r–. 1 root root  1726 Feb  6 21:46 nxwtmpadd.sh

-rwsr–r–. 1 root root  1027 Feb  6 21:46 nxtruncate.sh

-rwsr–r–. 1 root root   725 Feb  6 21:46 nxstandby.sh

-rwsr–r–. 1 root root   727 Feb  6 21:46 nxshutdown.sh

-rwsr–r–. 1 root root  1418 Feb  6 21:46 nxquotaadd.sh

-rwsr–r–. 1 root root   779 Feb  6 21:46 nxpasswd.sh

-rwsr–r–. 1 root root   931 Feb  6 21:46 nxlsof.sh

-rwsr–r–. 1 root root  1908 Feb  6 21:46 nxhost.sh

-rwsr–r–. 1 root root   947 Feb  6 21:46 nxgroupadd.sh

-rwxr-xr-x. 1 root root   944 Feb  6 21:46 nxgfxcheck.sh

-rwsr–r–. 1 root root  1832 Feb  6 21:46 nxfwget.sh.temporary

-rwsr–r–. 1 root root  1921 Feb  6 21:46 nxfwdel.sh.temporary

-rwsr–r–. 1 root root  1931 Feb  6 21:46 nxfwadd.sh.temporary

-rwsr–r–. 1 root root   727 Feb  6 21:46 nxfailover.sh

-rwsr–r–. 1 root root   838 Feb  6 21:46 nxdisableAvc.sh

-rwsr–r–. 1 root root  1505 Feb  6 21:46 nxcopy.sh

-rwsr–r–. 1 root root   684 Feb  6 21:46 nxchown.sh

-rwsr–r–. 1 root root   936 Feb  6 21:46 nxcat.sh

-rwsr–r–. 1 root root 10698 May 11 17:40 nxusb.sh.temporary

-rwxr–r–. 1 root root  2709 May 27 17:43 nxfwdel.sh

-rwxr–r–. 1 root root  2480 May 27 17:43 nxfwget.sh

-rwxr–r–. 1 root root  2714 May 27 17:43 nxfwadd.sh

-rwsr–r–. 1 root root 10698 May 28 21:19 nxusb.sh

 

[timjim]

Hi, sorry about the slow reply – I finally had a chance to collect the logs. I have sent them for the error on trying to connect to the Linux machine from my Windows client (without using a reverse SSH tunnel). Thanks! Please let me know if you need more information.

 

[timjim]

Thanks for your message and sorry for the slow reply – I didn’t realise this has been up since 2 weeks ago.

Regarding the firewall, it’s a university firewall over which I can’t control so that’s why I had resorted to SSH tunnelling, I’m afraid!

I will attempt to collect the logs and send them. Many thanks.

[Author]

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