Tor

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Viewing 15 posts - 1 through 15 (of 552 total)
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  • in reply to: Automatic printer forwarding #38901
    Tor
    Contributor

    Hi. You can configure the printer you want to forward, and check the box “Export this printer at session startup”. It works with or without making this printer also the default.

    in reply to: Strange key mapping iOS to Mac / Linux German layout #38340
    Tor
    Contributor

    Hi Georg. We still can’t reproduce your issue on our range of iPad devices, so we could collect a few more information and maybe discover it is an easy configuration problem to solve!

    First of all, can you confirm your iPadOS version, and iPad Pro model?

    We would also like to know the name of the layout used on iPad and on Mac (let’s focus on it for now, we’ll possibly check Linux later). I’ve attached two screenshots from iOS as an example of available keyboard layouts and languages. I’d need to know the correct name of the layout you’re using when you’re connected to the remote desktop. Same thing for Mac, there are multiple German layouts, what is the one selected in the Keyboard configuration?

     

    Tor
    Contributor

    Hi Tomas. Do you use Karabiner or another keyboard customizer on macOS?

    in reply to: Enterprise client 7.8.2 on Windows 11 hang #37759
    Tor
    Contributor

    Hi. It’s very strange. We’ve never come across anything similar and we test with a variety of Windows versions, including version 11 of course, and configurations.

    I suppose the graphic adapter and video drivers got updated too, when you updated, so we could check if these issues are related to the GPU rendering. When you connect to the remote desktop open the menu panel, enter Display / Settings / Advanced and check the box “Disable client side hardware decoding”, then verify your issues.

    Would you like to collect logs on your Windows client and send them to forum[at]nomachine[dot]com? You can find the procedure in the following article:

    https://knowledgebase.nomachine.com/DT11R00181#2.3

    in reply to: Linux Manjaro KDE wrong cursor theme #36899
    Tor
    Contributor

    Hi. Apologies for the late answer. We’re investigating your report to find the reason why the cursor theme is being ignored. Please note we don’t use GTK, so any GTK setting will not help to change the cursor pointer style.

    in reply to: NoMachine is not launching #36897
    Tor
    Contributor

    We’re not aware of similar problems, so we’d need your help to retrieve debug information. Start NoMachine and when you see the icon in the dock without a visible window, start Activity Monitor. In the list of applications, select all NoMachine processes and use the Sample button to save their stacks. Send all the files to forum[at]nomachine[dot]com.

    in reply to: Right mouse button emulation is broken #36788
    Tor
    Contributor

    Oh, sorry, I misunderstood when you said the problem is specific to the desktop.
    We extended the issue investigation to more systems and found that, in some circumstances due to how the different applications handle the keyboard modifiers, the right click is sent correctly but it is just ignored. This is the case of the Plasma desktop you’re testing. Unfortunately there are no workarounds to the right click emulation, we have an idea about a fix but it’ll need a software update.
    In the meanwhile I’ve opened this Trouble Report to track the problem, you could subscribe to know when it’ll be released:

    https://www.nomachine.com/TR12S10422

    Thank you for your report.

    in reply to: Right mouse button emulation is broken #36778
    Tor
    Contributor

    The right click behaviour can be customized, you can check your current configuration by clicking the small menu icon in the top bar, select “Configure Desktop” in the popup, click “Mouse Actions” in the Desktop Folder Settings window
    and verify that “Right-Button” action is associated to “Standard Menu” in the combo box.

    in reply to: NoMachine is not launching #36765
    Tor
    Contributor

    Hi. We can verify if the settings directory is somehow causing issues. Please right click the NoMachine dock icon and quit the application. Open the Terminal and execute the command mv $HOME/.nx $HOME/nx_backup, then try to start again NoMachine. Is the app starting now, or does it has the same behaviour?

    in reply to: Right mouse button emulation is broken #36764
    Tor
    Contributor

    Hi. Locally on your Mac, is the Control + Left click on the desktop opening the context menu, like the right mouse click normally does? Do you use settings or applications changing keys mapping?
    What is the operation you’re trying to execute on the remote server with the emulated right click? We didn’t reproduce issues with it, but we’d like to run a test closer to your working conditions.

    in reply to: Scaling issue with Linux UI on 4k displays #36594
    Tor
    Contributor

    Hi. You can notice that fonts have increased to your DPI setting, but layouts and icons didn’t increase as well. There is no way right now to improve that unfortunately. We’re working on some changes for HiDPI displays, which will also introduce improvements to the general UI look.

    in reply to: Help with drag and drop #36590
    Tor
    Contributor

    Hi. What’s the output of command echo $WAYLAND_DISPLAY executed in a terminal window on both servers?

    in reply to: How to get the multi window option in NoMachine #36517
    Tor
    Contributor

    Hi! The screenshot is showing workspaces, but I’m not sure to understand how you would like to use them.
    Do you mean you’ve multiple monitors connected to the server, and you want to know how to select them individually?

    Tor
    Contributor

    If you have more than one monitor connected to the client host, please write a few details like Operating System name and version, number of monitors, name of graphical adapter and drivers version. If your client runs on Linux, attach to the answer also the output of the command xrandr -q executed in a terminal window.

    Tor
    Contributor

    Hi. You can execute the nxplayer command with the --session option, for example /usr/NX/bin/nxplayer --session ~/Documents/NoMachine/Connection\ to\ 192.168.2.1.nxs.

Viewing 15 posts - 1 through 15 (of 552 total)