Forum Replies Created
-
Posts
-
Hi. Are you using the NoMachine window in fullscreen mode? If you do, you can Control + Option + M to minimize, or Command + Tab to switch to other local windows (this second method only works if you didn’t enable the keyboard grabbing, in such a case the shortcut would be sent to the remote desktop).
If you’re not using fullscreen, would you mind explaining where you’re pressing the ESC/Alt/etc keys, and what do you see on screen?Hi. Did you maybe notice if the issue occurs when switching the resize mode from “Scale to window” to “Resize remote display”? We reproduced a similar problem with that resize mode switch and we also noticed that in this particular state the client scales the desktop instead of resizing it, so you could verify your client resize configuration and change the window size to confirm if you’re having the same issue.
Hello and thank you for the detailed info. It seems there is a problem to access the fonts database to initialize the application.
You can try to validate all fonts in order to exclude that any of them is corrupted. You should open Font Book application, select an item in the fonts list, press Command + A to select them all, then use the File > Validate selection menu. Let me know if you’ve one or more troublesome fonts.
If this doesn’t help, could you kindly try to create a new user on your macOS, and check if with that user the NoMachine client opens correctly? With a new user the fonts cache would be empty, so we would confirm if there is a problem with the cache before cleaning it up.
Thank you for your help.Hi. We’ve no recorded issues on iPad copy&paste functionalities. What is your iPad model, iPadOS version and server side NoMachine product?
Hi. Thank you for the report, we’re going to verify the issue with the resolution not restored. How do you change it, through resolutions slider or custom resolution fields?
About the scroll gesture, did you notice if you had the same experience with the past version? We tuned the scroll to be more soft, but it should not affect other gesture recognitions. What is your iPad model?The Workstation Server is part of the Terminal Server family, so the normal behaviour described by Britgirl is the reason why you see that panel. If you need to force the automatic connection to the physical desktop you could use a debugging feature: press Ctrl+Alt, right click the Physical Desktop item and select “Always connect to this desktop”. Please note that this configuration is not meant to be used to bypass the desktops list panel, so for example when you’ll restart that server the physical desktop session ID will change, and you’ll have to repeat the same operation.
By the way, don’t forget you have a direct channel to the support team with subscriptions from our Enterprise suite.Hi Chris. We confirmed the issue and implemented a fix, it’ll be included in our next maintenance. Thank you for the report.
Hi Steve. Yes, when the client detects that the server is configured to disallow credentials storing, the existing authentication data gets cleared and no longer saved.
What’s slightly odd is there seems to be some interaction between the client and the server before this happens… the screen appears very briefly to have the preferred resolution… then it flickers and goes back to the higher resolution. I can upload a video somewhere if that helps to illustrate, but it’s bigger than the 1024k allowed by this forum.
Oh, I see, that means the client tries to set the resolution but Ubuntu is changing it back to the previous one. Are you connecting to the Ubuntu physical desktop or creating a new virtual desktop?
If you have the file.config/monitors.xmlin your home directory, can you try to rename it, logout, login and try to check if Ubuntu keeps the custom resolution when the client connects?Hi again. When the input stops working, you can disconnect and connect again the keyboard (for example turn it off/on or detach/attach the cable, if wired) to restore its functionality.
I confirm the fix is ready to be released, so we’ll publish it as soon as the other major changes are ready.Hey there, thank you for your reports!
For the first problem, can you try to enable the “use custom resolution” box and set the W 1280 and H 1024 resolution? This should work around the problem while we debug the reason for the ignored resize request.
For the second problem, we’re aware of it and we implemented a fix that will be included in the incoming release. I don’t remember if there was a method to work around it, I’ll talk with the team and let you know.
On the main window, when you right-click on a client machine, the selection marker rapidly moves up and down at a high frequency.
Can we exclude ghosts? 🙂 Can you please confirm if you’ve this popup issue on the client host, or in a NoMachine client running inside a NoMachine session? Also, in the former case, what is the Linux distribution version? Kernel version is important, but since we’ve to try to get a configuration as close as possible to the one you use, it is way better if we start from your same distro version.