Tor

[Tor]

Hi. The drag operation showing the remote cursor is a feature that, on the mobile application, has a slightly different behaviour compared to desktop application. While I perfectly understand your proposal and I agree, one of our policies forces us to have the same solution on all platforms, when deciding how to deal with problems or features. In this particular case we could hide the local cursor on Android, but not on iOS… However as you said the Android cursor is not very nice, so we’re still discussing all possible pros and cons of every solution.

I know this is not the solution you’re looking for, but you could disable the server side cursor when doing the drag operation by editing the node.cfg file on the server and by setting the following key:

DisplayServerExtraOptions “-nocursorlock”

Thank you for your feedback!

[Tor]

We identified the issue and rolled out a new version for an internal testing, so far everything is working as expected. We’re implementing other changes too, so I don’t expect a new version to be published before next week.

@hpb can you confirm the ‘space’ works correctly with other 3rd party apps, please? Compared to other keys, the ‘space’ is received as-is and there is nothing special to do to forward it.

@NebulaBC the problem is a bit more complex, caused by an internal condition clearing out a bit in a mask, and bypassing the definition of the key commands needed by the responder object. I’m sorry we didn’t notice it during our tests.

There is a workaround you could try. The bug is not triggered if you avoid to activate input fields before the client connects to the remote desktop, so store username and password in the connection and don’t tap any input fields until you see the desktop. Let me know if this helps (on one of our devices the workaround didn’t… work around! 🙂 We’re still analyzing the reason).

[Tor]

Perfectly clear, thanks. We’re doing some checks in our labs, I’ll update this thread soon.

[Tor]

Hi! What is your iOS device model? Do you use the virtual keyboard, or an hardware keyboard connected to the device through bluetooth?

[Tor]

Thank you for the report, in the next release we’ll improve the tray icon selection on Mint 21.
You can work around the issue by executing the following commands in a Terminal window:

cd /usr/NX/share/images
for i in tray-dark-*; do sudo cp "$i" "$i.backup"; done
for i in tray-light-*; do sudo cp "$i" "${i//light/dark}"; done

If you want to restore the backed up icons, run this:

for i in tray-dark-*.backup; do sudo mv "$i" "${i//.backup/}"; done

[Tor]

Hi. Can you update your client to the new 8.2 version and try again? We’ve solved some general issues occurring on Ventura, it would be good to know if those fixes help with your issue.

[Tor]

Hi Adam. It looks like your client can’t access the fonts database on your Mac. Can you determine what happened when the client stopped working correctly? Did you update NoMachine, upgrade the OS, installed some 3rd party apps that could affect Mac standard behaviors?

You could check if the font chooser lets you select anything. Click the Settings button under NoMachine logo, select the second icon in the left column (Player), and the second icon in the right column (Appearance). Once there, click the first button you see on the right column and try to select a different font, or let me know if the chooser is empty as well.

[Tor]

Hi. Check if the following folder exist:

mtp:/Pixel 4a (5G)/Internal shared storage/NoMachine

This is normally the directory where we store the connections, the one you see in the file browser is wrong, due to a problem with mount points that will be fixed in a version we’re about to release.

If you find the connection files, you could work around the mount point issue by editing the NXS file and by setting the key path in the following value:

<option key=”Private key for NX authentication” value=”<path>” />

[Tor]

Hi! Small update. The software version including the fix for the scrolling is being processed by our testing team, however we’ve found other small issues on Ventura and our client team is entirely focused on them. If these fixes will delay too much the release and if we receive green light from our testing team for the scrolling fix, we’ll prepare a pre-release package for you all (and make @Supaslash a happy child!).

[Tor]

Hi everyone. We were waiting for Ventura to be officially released in order to extend our current analysis of the issue, and indeed we were right, as some of you confirmed: we’ve another issue on new macOS version. The good news is that we can reproduce this one, so we’re already working on it to release a complete fix to mouse/gesture scrolling very soon.

[Tor]

Hi. When you edit the TCP port field and go back to the previous panel, do you see the new port in the corresponding table column, with value 4500/4000?

After editing the port the interface requests to restart the server. Did you verify if the port is being used after a restart, even if the GUI reports the old value?

[Tor]

Thank you for the valuable info. We reproduced it on one of our testing machines and we’re debugging it right now. I’ll keep you informed.

[Tor]

Hi Serhii, thank you for the detailed info. We’re still trying hard to reproduce your issue, with no success so far.
While we keep trying, do you mind answering the following questions?

1. How are you starting the connection to Linux, by clicking the item in the connections list or by double clicking a NXS file?
2. Do you have multiple monitors on the client? In such a case what is the monitors layout?
3. Is your Mac a x86 or ARM/Silicon? MacBook or desktop Mac?

 

[Tor]

Hi Christian! Normally the proxy is not enabled, so let’s try to understand what is happening.

First of all, click Settings in the menu, select Player, select Security and verify if the “Use a proxy” option under group Proxy is checked. This is the global option and it applies to any connections started with the client.

If you see the option is unchecked you should check the specific connection configuration. Go back to the list of connections, select the one you want to use, click Edit, select Configuration from the left column and verify if the “Use custom proxy” option under group Proxy is checked.

I think one of those options is enabled, but the proxy data can’t be retrieved for some reasons. It would be enough to uncheck the box since you don’t need a proxy.

[Tor]

Hi all. Could you please verify if the scroll in the client GUI (for example in Machines list or in connection edit) is working correctly with wheel/gestures?

[Author]

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