zaq

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Viewing 15 posts - 1 through 15 (of 76 total)
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  • in reply to: Cannot create the home directory for the nx user #39808
    zaq
    Contributor

    Hello McVitas,

    Looks like you have a problem with creating a profile of user nx.
    There are 2 possible reason:

    1. Do you use domain users/LDAP/ActiveDirectory? Do you have non
    standard restrictions for users?

    2. It’s possible that default user profile on your host might be
    corrupted. You can try to create few user accounts and check if
    it’s possible to login on their desktops. If you experience any
    problems, please refer to this Stack Overflow thread:

    https://superuser.com/questions/947398/cant-login-with-new-local-users-in-windows-10

    zaq
    Contributor

    Hello bge22

    Looks like you have a problem with creating a profile of user nx.
    There are 2 possible reason:

    1. Do you use domain users/LDAP/ActiveDirectory? Do you have non
    standard restrictions for users?

    2. It’s possible that default user profile on your host might be
    corrupted. You can try to create few user accounts and check if
    it’s possible to login on their desktops. If you experience any
    problems, please refer to this Stack Overflow thread:

    https://superuser.com/questions/947398/cant-login-with-new-local-users-in-windows-10

    in reply to: Server.lic license file — alternative location? #38300
    zaq
    Contributor

    Hello,
    Your license files look ok. You shouldn’t have problems during the update. To be sure that everything will be right after the update, you can check expiration dates:

    sudo grep Expiry: /usr/NX/etc/*lic

    in reply to: Server.lic license file — alternative location? #38125
    zaq
    Contributor

    Hi,

    In log files you have a line:

    NX> 701 Running: '/etc/NX/nxnode' --validate.

    I was able to reproduce it only when:
    – I don’t have /usr/NX/etc/node.lic,
    – but I have /usr/NX/etc/node.lic.sample.

    I haven’t reproduced a situation with disappearing server.lic. Probably there is also something wrong
    with your file. Maybe node.lic and server.lic were from different NoMachine products(?)

    Before update, your /usr/NX/etc/ lic files should look like this:

    $ ls -l /usr/NX/etc/*lic*
    -r-------- 1 nx   root 885 mar 31 18:35 /usr/NX/etc/node.lic
    -r-------- 1 root root 894 mar 31 18:35 /usr/NX/etc/node.lic.backup
    -r-------- 1 nx   root 817 mar 31 18:34 /usr/NX/etc/server.lic
    -r-------- 1 root root 823 mar 31 18:34 /usr/NX/etc/server.lic.backup
    $ sudo grep "Product Id:" /usr/NX/etc/*lic*
    /usr/NX/etc/node.lic:Product Id:            LEDSN
    /usr/NX/etc/node.lic.backup:Product Id:             LEDEN
    /usr/NX/etc/server.lic:Product Id:            LEDS
    /usr/NX/etc/server.lic.backup:Product Id:             LEDE

    There could be missing *lic.backup files if you didn’t use nxplayer’s GUI for replacing licenses.

    in reply to: Server.lic license file — alternative location? #38096
    zaq
    Contributor

    Hello Vragosta,

    We weren’t able to reproduce the error.

    Could you gather logs from the affected host:

    $ sudo tar cvfz NoMachine-log.tar.gz /usr/NX/var/log

    and send to forum[at]nomachine[dot]com please?

    in reply to: Failed installation in Ubuntu #37382
    zaq
    Contributor

    Hello Dmdatzler,

    Could you gather logs from the affected host:

    $ sudo tar cvfz NoMachine-log.tar.gz /usr/NX/var/log

    and send to forum[at]nomachine[dot]com please?

    in reply to: Authentication without PAM? #35991
    zaq
    Contributor

    Hello @jurgen,
    As I understand you installed NoMachine on your custom Linux distro build by Yocto. Now the main problem with the installation is missing HOME dir of user nx:

    /var/NX/nx

    You can:
    1. Uninstall NoMachine:

    $sudo /usr/NX/scripts/setup/nxserver --uninstall
    $sudo rm -rf /usr/NX

    2. Create the dir:

    $sudo mkdir -p /var/NX/nx

    3. Install NoMachine again in the same way

    $/usr/NX/nxserver --install debian

    If it doesn’t work you can try to install NoMachine by choosing different sysetm:

    nxserver –install {SYSTEM}

    SYSTEM:

    redhat       Red Hat Enterprise 4 and later.
    suse         SLED 10 and later, SLES 10 and later, Open SUSE 10 and later.
    slackware
    mandriva     Mandriva 2009 and later.
    debian       Debian 4.0 and later.
    Ubuntu 8.04 and later.
    fedora       Fedora 10 and later.

    in reply to: NoMachine broken on Windows 10 #33551
    zaq
    Contributor

    You should get an output like:

    “The command completed successfully.”

    Looks like something is wrong with creating user accounts on your system.

    Could you check if user nx is present in a list of all of your users:

    net user

    if there is an nx user, please remove it by:

    net user nx /DEL

    We need to check system logs related to user management. You can enable it by:

    1. Click ‘Start’.
    2. Find Administrative Tools
    3. Open Local Security Policy
    4. Go to Audit Policy
    6. Enable AuditAccountManagement for Success and Failure:

    Click right button of the mouse on ‘Audit account management, go to Properties -> Audit these attempts,
    enable Success and Failure.

    After that you can check the logs:

    1. Go back to Administrative Tools.
    2. Open Event Viewer
    3. Go to: Windows Logs -> Security
    4. Create again the account:

    net user nx "YOUR_PASSWORD" /y /ADD

    5. In Event Viewer window click Action->Refresh, check logs related to creating user nx account, They have
    ‘User Account Management’ type in Task Category column.

    After that, you can disable system logs related to user management by restoring to original values AuditAccountManagement Policy.

    in reply to: NoMachine broken on Windows 10 #33294
    zaq
    Contributor

    The problem is directly related to this command:

    net user nx “PASSWORD” /y /ADD

    Could you:

    1) Open cmd as Administrator – open Menu Start and just write cmd, then choose ‘Run as administrator’.

    2) Run this command:

    net user nx "YOUR_PASSWORD" /y /ADD

    3) Send the whole output from the command to forum[at]nomachine[dot]com please?

    in reply to: NoMachine broken on Windows 10 #33195
    zaq
    Contributor

    NoMachine server software needs nx user for its proper working. You can find more information here:

    https://knowledgebase.nomachine.com/AR01N00871

    If you just need to connect from the Windows machine to another computer you can install nomachine-enterprise-client package. It doesn’t need nx user:

    https://www.nomachine.com/download/download&id=16

    To investigate the problem please pack a folder with logs:

    C:\ProgramData\NoMachine\var\log

    and send to forum[at]nomachine[dot]com.

    in reply to: NoMachine broken on Windows 10 #33133
    zaq
    Contributor

    Hello pnunn

    Looks like you have a problem with creating a profile of user nx.
    There are 2 possible reason:

    1. Do you use domain users/LDAP/ActiveDirectory? Do you have non
    standard restrictions for users?

    2. It’s possible that default user profile on your host might be
    corrupted. You can try to create few user accounts and check if
    it’s possible to login on their desktops. If you experience any
    problems, please refer to this Stack Overflow thread:

    https://superuser.com/questions/947398/cant-login-with-new-local-users-in-windows-10

    in reply to: Server status : Querying the server problem again #32458
    zaq
    Contributor

    Hi,

    We weren’t able to reproduce the error. Could you check your NoMachine
    Service shortcut? It’s the path:

    C:\ProgramData\Microsoft\Windows\Start
    Menu\Programs\NoMachine\NoMachine Service

    and check target like you can see in the attached picture.

    Also logs will be helpful, please gather them like it is described in:

    https://www.nomachine.com/DT10O00163#1.4

    and send log archive to:

    forum[at]nomachine[dot]com

    in reply to: Server status : Querying the server problem again #32405
    zaq
    Contributor

    Hello Babok,

    Did you do update by installing *exe file with new version or by clicking in Settings in GUI? Which was your previous version?

    in reply to: NX server does not launch at OpenSuse Tumbleweed boot #31765
    zaq
    Contributor

    Hello,

    Could you check status of nxserver start mode:

    /etc/NX/nxserver --startmode

    if you get:

    NX> 807 Service NoMachine status is: Manual

    please set as automatic:

    sudo /etc/NX/nxserver --startmode automatic

    in reply to: NX server does not launch at OpenSuse Tumbleweed boot #31494
    zaq
    Contributor

    Hello Eragontux

    We weren’t able to reproduce the problem in our laboratory.

    Could you send output from this commands:

    /etc/NX/nxserver --version

    ps aux | grep nx

    systemctl status nxserver

    sudo systemctl restart nxserver

    and packed log directory:

    /usr/NX/var/log

    to forum[at]nomachine[dot]com.

    Do you see the error in YaST2 GUI, pls check attached image.

    Attachments:
Viewing 15 posts - 1 through 15 (of 76 total)