zaq

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Viewing 15 posts - 31 through 45 (of 61 total)
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  • in reply to: Server not fully starting, can’t connect #13761
    Avatarzaq
    Contributor

    Looks like you are trying to connect by SSH protocol to the port 4000.
    To fix this you can create a new connection in nxplayer and use
    default settings or you can change your current connection:

    1. Open nxplayer and find icon of your current connection.

    2. Click right mouse button on the connection.

    3. From a context menu choose ‘Edit connection’.

    4. In ‘Protocol’ field choose NX.

    5. In ‘Port’ field set 4000.

    6. Accept your changes by clicking ‘OK’ button.

    After the fix if you still have problem, please try connect again.
    Wait until error shows up in nxplayer and then click ‘Save logs’
    button. Please save and send the log file to us.

    in reply to: Not able to Launch application #12268
    Avatarzaq
    Contributor

    Hello,

    I can see that you use package for 32 bit OS. Could you confirm that you have x32 Ubuntu?
    Please run in terminal:

    uname -a

    uname -p

    or in Unity Search:

    System Settings -> Details -> Overview -> OS type

    if in output you find i686 or 32-bit, please send to forum[at]nomachine[dot]com
    output from installation and a packed log directory:

    /usr/NX/var/log

    If you have 64 bit OS, please try:

    https://www.nomachine.com/download/download&id=1

    sudo dpkg -i nomachine_5.1.44_1_amd64.deb

    • This reply was modified 4 years, 3 months ago by Avatarzaq.
    in reply to: Cannot create the home directory for the nx user #11614
    Avatarzaq
    Contributor

    Hello Hugga,

    Do you use on your PCs Active Directory or similar technology?
    Is ‘nx’ a domain user?

    Could you zip whole log dir on both machines (PC1,PC2):

    C:\ProgramData\NoMachine\var\log

    and sent to forum[at]nomachine[dot]com, please.

    in reply to: Unable to install NoMachine on Windows 7 #11261
    Avatarzaq
    Contributor

    Hello Greenrose,

    Could you zip whole log dir:

    C:\ProgramData\NoMachine\var\log

    and sent to forum[at]nomachine[dot]com, please.

    Is it something unusual in settings of your PC?
    Is the OS installed on a USB drive? Is it a virtual machine?

    Avatarzaq
    Contributor

    Hello Canufrank

    Looks like your computer processor is 32-bit. NoMachine needs 64-bit CPU.

    You can check this by run in terminal:

    1. CPU name:

    sysctl -n machdep.cpu.brand_string

    “Core Solo” or “Core Duo” CPU it’s 32-bit only

    2. Check if your CPU supports 64-bit:

    sysctl hw.cpu64bit_capable

    Avatarzaq
    Contributor

    Hi,

    open a terminal and tell me the output of this command:

    sw_vers

    uname -a

    If the output of ‘uname’ includes i386 or x86please send also this packed dir:

    tar czf log.tar.gz /Library/Application\ Support/NoMachine/var/log/

    Please use this e-mail:

    forum[at]nomachine[dot]com

    if they are too large to attach in the forums.

    in reply to: Runtime error during installation Windows 10 #10548
    Avatarzaq
    Contributor

    Hello,

    We have prepared a debug package and can send you the link.

    Please send logs from the installation, even when everything will be ok:

    forum[at]nomachine[dot]com

    in reply to: Shutdown nxplayer in Ubuntu 14.04 #9807
    Avatarzaq
    Contributor

    Hello,

    You can use this command as a workaround:

    sudo bash -c "echo \"manual\" > /etc/init/nxserver.override"

    This will be fixed in the next release.
    You can track this issue by enabling “Notify me when the TR is closed.”:
    https://www.nomachine.com/TR01N06343

    in reply to: Error installing NoMachine 5.0.63_1_amd64 on Ubuntu 15.10 #9784
    Avatarzaq
    Contributor

    Hello,

    Looks like you uninstalled partially your previous version of NoMachine.
    The right uninstall command is:

    sudo dpkg -r nomachine

    When you do update, uninstallation isn’t necessary.

    In your situation you can do this:

    1) sudo dpkg -r nomachine

    2) sudo rm -rf /usr/NX /etc/NX /var/NX

    3) sudo dpkg -i nomachine_5.0.63_1_amd64.deb

    • This reply was modified 4 years, 10 months ago by Avatarzaq.
    • This reply was modified 4 years, 10 months ago by Avatarzaq.
    in reply to: Installation doesn’t prompt for password #9222
    Avatarzaq
    Contributor

    Hello Jenefa

    You most likely used ‘sudo’ a few commands earlier. Remember that
    usually ‘sudo’ doesn’t prompt for password again if you’ve already
    entered it. Password prompts depend of your OS configuration.
    Are you sure that you use appropriate package for your OS architecture?
    Packages ‘amd64’ for 64 bits and packages ‘i386’ for 32 bits.

    The right command to install NoMachine Free on Ubuntu x64 is:

    sudo dpkg -i nomachine_5.0.53_1_amd64.deb

    More about NoMachine’s installation you can find in:

    https://www.nomachine.com/DT07M00078&dn=

    Are you sure that nxserver isn’t running? Do you see NoMachine Monitor
    in your system tray? It’s a white-grey icon with ‘!M’ near system’s
    clock.
    If you don’t see it, could you check OS processes by run this command
    in terminal:

    ps aux | grep nx

    Basics of NoMachine you can find here:

    https://www.nomachine.com/getting-started-with-nomachine

    in reply to: Nxaudio.kext wont load on El Capitan due to kext signing #8800
    Avatarzaq
    Contributor

    Hello,

    Unfortunately it’s a bug. It’ll be fixed in a next release.
    Old kext wasn’t replaced during update.

    As a workaround you can do this:

    1. Uninstall NoMachine:

    sudo rm -rf /Applications/NoMachine.app

    2. Install again the newest package.

    in reply to: Linux: free 4x->5x upgrade problem #8739
    Avatarzaq
    Contributor

    Hello,

    In your case you shouldn’t get information about update blockade.
    In the next release this bug will be fixed. Thank you for reporting it.
    To do update you need:

    1. Create file:

    sudo touch /usr/NX/etc/DisableBlockingScript

    2. Do the update again (NoMachine Free):

    rpm -Uvh nomachine_5.0.43_1_x86_64.rpm

    3. Remove the file:

    sudo rm /usr/NX/etc/DisableBlockingScript

    in reply to: Nxaudio.kext wont load on El Capitan due to kext signing #8670
    Avatarzaq
    Contributor

    Hello,

    We aren’t able to reproduce your problem in our lab. We need more
    details. Could you run below commands and send output to
    forum[at]nomachine[dot]com, please?

    1) /Applications/NoMachine.app/Contents/Frameworks/bin/nxserver --version

    2) system_profiler SPSoftwareDataType

    3) codesign -vvv /System/Library/Extensions/nxaudio.kext/

    4) find /System/Library/Extensions/nxaudio.kext/ -type f -exec md5 {} \;

    • This reply was modified 5 years, 1 month ago by Avatarzaq.
    • This reply was modified 5 years, 1 month ago by Avatarzaq.
    • This reply was modified 5 years, 1 month ago by Avatarzaq.
    in reply to: DNF distro-sync uninstalls NoMachine on Fedora 22 #8124
    Avatarzaq
    Contributor

    Hello,

    As is mentioned in dnf’s manual, distro-sync command searches enabled repositories.
    NoMachine’s package isn’t in any repository so the command try to remove it. You
    can try to run distro-sync without ‘–allowerasing’ option or in some way exclude
    NM’s package from the operation. To do update Fedora’s manual recommend a command:

    dnf upgrade

    https://docs.fedoraproject.org/en-US/Fedora/22/html/System_Administrators_Guide/ch-DNF.html#sec-Updating_Packages

    in reply to: Windows XP 32 bits installation freezes at the end #7913
    Avatarzaq
    Contributor
Viewing 15 posts - 31 through 45 (of 61 total)