Connection Error

Forums / NoMachine for Windows / Connection Error

This topic contains 3 replies, has 2 voices, and was last updated by Avatar Gega 1 week, 5 days ago.

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  • #23160
    Avatar
    ReEm
    Participant

    Hi all.

    I am new to NoMachine, and getting the following error:

    A connection timeout has occurred while trying to connect to ‘100.38.56.127’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.

    Can someone help?

    Thank you!

    #23169
    Avatar
    Gega
    Participant

    Hello ReEm,

    Are you trying to access NoMachine server over the internet? In that case please take a look at this link: https://www.nomachine.com/getting-started-with-nomachine#internet and follow instructions, you can ask here if you have any further questions.

    #23187
    Avatar
    ReEm
    Participant

    Thanks Gega, I followed the instructions from your link, but I am getting the above error when trying to log in.

    Any help?

    #23192
    Avatar
    Gega
    Participant

    Did you follow this link https://www.nomachine.com/AR11L00827 about port mapping? Could you tell us if plain ssh connection from same client to same server works?

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