June 10, 2020 at 08:58 #28069
I have reported this issue a few times now (science October 2019):
I was subsequently provided with a fix that I beta-tested. I was able to confirm it helped the situation (although didn’t completely solve it) and it was supposed to put into the next version (6.9.2). However, when 6.9.2 came out I complained that the issue was still there. Turned out that the fix wasn’t put into 6.9.2 (due to an oversight) and I was told to wait for the next version. Well, with 6.10.12 out now it’s still having exactly the same issue. Did the fix not make it into the current version yet again?June 15, 2020 at 15:51 #28127bucuContributor
the fix made it into the current version however it was tuned for better user experience. We would like to send you a debug package with that tuning reverted to see if it helps with your case. If you are interested please let us know and we will contact you via email.June 16, 2020 at 10:08 #28130
Yes please – I’m desperate for this to be fixed.June 18, 2020 at 16:42 #28185
Can you please confirm if you have my email address, otherwise I will post it here (unless you provide an address so I can email you instead).June 18, 2020 at 16:44 #28190
Mick, we will send it to the email address associated with your forum account. Can you confirm what version you are using? 6.10 or 6.11?June 19, 2020 at 05:11 #28199
6.11.2June 24, 2020 at 13:23 #28255
Please can I have this fix! This issue is just killing me.June 26, 2020 at 14:13 #28308
Check your inbox!July 2, 2020 at 09:11 #28381
We’ve viewed the video you sent via email and observed the behaviour which occurs when a sharp move of the finger on the magic mouse within the window causes the content of the window to reload slowly instead of scrolling up or down. (Note for new readers of this topic: when moving the finger on the mouse slowly within the window or in the actual scroll area at the side of the window NoMachine is responsive and content is rendered correctly).
At this point, we need to see debug logs because we need to see what’s being registered by NoMachine when you’re encountering the issue. So, please enable debug on both the Mac client and Linux Workstation host. Reproduce the problem and then send them to the usual email address. For instructions on how to enable debug, please follow this link:
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