Unable to hear forwarded microphones

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This topic contains 3 replies, has 3 voices, and was last updated by Avatar mkub 2 weeks, 5 days ago.

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  • #23402
    Avatar
    catnip
    Participant

    Hi,

    I’m trying to get my clients to forward their microphones to NM, I have the option enabled in server preferences, but even though they make sure they select the right microphone device, click “Enable Microphone”, and have their mics at max volume, we can’t hear them on the server. What am I missing?

    #23431
    Avatar
    Britgirl
    Keymaster

    Can you follow the tips here and let us know if that helps?

    https://forums.nomachine.com/topic/how-to-use-microphone

    If not, confirm what NoMachine version you are using and what the application is which is using the mic. Thanks.

    #23447
    Avatar
    catnip
    Participant

    Hi, I followed those and unfortunately no change. I confirmed that the mic is the selected input and that it works in other applications.

    The server is on NoMachine Enterprise Desktop 6.7.6, and we are using the latest free NoMachine versions on the clients (Windows and Mac).

    #23464
    Avatar
    mkub
    Participant

    Can you tell us a bit more about your scenario?

    NoMachine Microphone feature is based on inputs’ audio devices. On the Client side, as an input, you should have set a physical device, which from what you have written I assume you have done. On the Server side it should be NoMachine Microphone Adapter.

    Forwarding the mic from the client to the server allows the user to use a remote side app (like Skype for example or some app in which you want to record your voice). Another important thing, there is no loop back from the microphone with NoMachine. That means you won’t be able to hear the microphone directly, but the application using the microphone will. For example: using Skype in a call to someone from the remote computer. Your colleague or friend will hear your voice on their computer, your voice will not be heard on the computer where your Skype session is running.

    You can make a quick test during NoMachine connection by pointing your remote browser to this website after you’ve forwarded the client-side mic to the server.

    https://www.onlinemictest.com/

    Your browser will detect mic, despite you not being able to hear it.

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