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Please also attach the logs files:
# tar zcf logs1.tar.gz /usr/NX/var/log
# tar zcf logs2.tar.gz /home//.nx Be sure you include all the information listed here:
– NoMachine product and version on local and remote machine (free version, Workstation, etc).
– Whether the problem arises connecting to a physical or a virtual display.
– If on Linux, desktop version (GNOME. KDE, whatever) on client and on server.You can send the files to issues[a]nomachine.com making sure you use the title of your forum post as the subject.
Hi csteelatgburg,
Are there any crash reports of nxnode in: /Library/Logs/DiagnosticReports/ ?
Can you send us the log files? (issues[at]nomachine.com)
# tar zcf logs1.tar.gz /Library/Application\ Support/NoMachine/var/log/
# tar zcf logs2.tar.gz /Users//.nx We also need some additional information:
– NoMachine product and version on local computer
– local Windows/Mac/Linux version (Windows XP/7/8, OS X 10.x, Ubuntu xyz, Mint x.y, etc.)
This might help:
https://www.nomachine.com/FR09I02610
This will be coming in one of the next updates.
Users can refer to the following Trouble Report which we have opened for this issue:
It could be a problem with permissions. Can you send us the output of the following command?
ls -laR /etc/NX
You can fix permissions of files in the directory /etc/NX/server/localhost by executing:
sudo chmod 644 /etc/NX/server/localhost/*
If this doesn’t work, then send us what’s in /usr/NX/var. You can send it to issues[at]nomachine.com.
Igor, I have opened a new topic for your question about disabling physical desktops.
https://www.nomachine.com/forums/forums/topic/access-to-physical-desktop-on-terminal-server
tsiganenok, we have opened a Trouble Report on the microphone issue. Use this link to track the problem.
Enabling microphone by default in the client configuration file may not work
https://www.nomachine.com/TR11K04007A Trouble Report has been opened for this topic:
https://www.nomachine.com/TR10K03927
Fixed in version 4.0.367
Make sure you read the following duplicate topic: https://www.nomachine.com/forums/forums/topic/no-available-sessions-on-this-server-error
The keyboard issue is covered in the following topic:
https://www.nomachine.com/forums/forums/topic/language-setting
From our analysis of this problem, it seems that NoMachine Beta is being used rather than the latest version (4.0.362). Check what version you are using and download the latest packages from our website.
You can also check the following topic which deals with issues reported on Mavericks.
https://www.nomachine.com/forums/forums/topic/maverick-not-supported
The topic was split into two individual issues which you can find linked there.
We have opened a Trouble Report for the mouse pointer problem:
Mouse pointer can have a wrong offset when the session is displayed on multiple monitors
https://www.nomachine.com/TR11K04024Use this link to track its status and to know when it has been fixed. Feel free to start a new topic for separate issues to this one.
NoMachine (the free version) lets you access the physical desktop remotely and requires that the Xserver is running. You can also use NoMachine on a headless Linux server (without the need of having the X server running), more instructions are available here:
https://www.nomachine.com/AR10K00710
Any of the products from the Terminal Server range (e.g. Workstation or Terminal Server, https://www.nomachine.com/enterprise), allows to create virtual desktop sessions. In this case it’s not necessary to have the Xserver running.
The free 3, NX Free Edition, worked as a terminal server limited to 2 users. This functionality is no longer available in the free version.