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It’s not a bug but rather a missing functionality 🙂 A new Feature Request has been inserted into our roadmap which will add support for DUO security. Please consult the Feature Request here: https://www.nomachine.com/FR01P03575. Until then, a possible workaround is to configure Duo Auth to automatically pass the code without asking for the method, and selecting the protocol to SSH in the session set-up.
We are still waiting for more information from you (I sent you a direct email, maybe you didn’t get it?) If you are still having the same problem can you send us the requested info?
The content was:
Some logs are still missing. Maybe there is a problem with permissions in accessing logs directory?
Can you try to look in:
C:\ProgramData\NoMachine\var\log\node
Please confirm:
– Operating system and its version on connecting client
– Operating system and its version on remote machine you are connecting to
– NoMachine product and version installed on connecting client
– NoMachine product and version installed on remote host
– Application(s) that you are trying to copy from and to
Thanks!
Did you follow the instructions here?
https://www.nomachine.com/getting-started-with-nomachine-for-android
Step 2: Log in to the remote computer
You will be prompted to log in using the credentials for your account on the remote computer. Use your usual account credentials.
When using NoMachine, you must have an account on the remote computer you want to connect to and use the credentials of that account when prompted (see fig. 4 in the Tutorial I pasted above).
If it’s not possible for your administrator to open a support enquiry with us, please contact us via the website selecting General Enquiries: https://www.nomachine.com/contact-request.
Thanks!
I updated to NoMachine version 6.0.62 for Ubuntu 14.04.5 amd64 from 5.3. Now I can’t log in because NoMachine asks for password for the two-factor authentication. How can I get fix this? I don’t have the installer for the previous version anymore.
If you are referring to the NoMachine login, please see the following article:
‘NoMachine login’ authentication method in version 6 is no longer available
https://www.nomachine.com/AR11O00947Do you mean you have the evaluation Enterprise Desktop installed on the remote host that you are connecting to?
I just realised you have Ubuntu 17.10. This uses the Wayland protocol which NoMachine doesn’t support yet. There’s a Feature Request in the Knowledge Base which also includes a workaround until its implementation. https://www.nomachine.com/FR10N03221
Welcome aboard 🙂
I assume you have the latest version 6 from our website.
Whilst we queue up for investigation, please take a look at this section from the Quick Guide to the NoMachine GUI: https://www.nomachine.com/DT10O00154#3.6. This is how you can identify the version you are using.
In the logs we see:
2017-11-16 03:10:52 591.999 12555 NXNODEÂ Â NXTryBindLocal for port: 4001 return: -1
2017-11-16 03:10:52 592.047 12555 NXNODEÂ Â tcp port ‘4001’ is used by another applicationTry allocating a different port.
NoMachine lets you blank the screen and lock the keyboard/mouse whilst an unattended computer is in use (remotely) I.e if your computer is on a table where there are others walking by, they don’t see what is being displayed.
Until the following FR is implemented, https://www.nomachine.com/FR05N03110, after you’ve finished working, it’s important you remember to log out of your account before disconnecting from NoMachine.
You can sign up to receive notification of its implementation.
We received the logs that you sent but they included on the nxdevice.log. We need to see “Setup Log” from the installation which should be in C:\Users\<username>\AppData\Local\Temp\
It’ll have a name similar to ‘Setup Log 2018-01-04 #001.txt’. Send us the newest file.
What you need is NoMachine Network (Anywhere) which hasn’t been released yet. Please sign up to the Feature Request to know when it has been implemented, https://www.nomachine.com/FR07J02731.